Key Responsibilities
Property Management
• Oversee daily operations of assigned properties, ensuring compliance with company
policies and local regulations.
• Address tenant inquiries, complaints, and service requests promptly and professionally.
• Monitor and improve property performance metrics, including occupancy rates, operating
expenses, and tenant retention.
• Ensure all properties meet safety, health, and environmental standards.
Facility Management
• Develop and implement maintenance schedules and preventive maintenance plans to
ensure properties remain in excellent condition.
• Manage relationships with vendors, contractors, and service providers, including
negotiating contracts and monitoring performance.
• Supervise on-site teams and ensure they are equipped to manage daily operations
efficiently.
• Oversee property inspections and audits to ensure high-quality standards are maintained.
Leasing Support
• Assist leasing teams by providing operational insights and ensuring readiness of units for
leasing activities.
• Support lease negotiations and renewals by offering operational and financial insights.
• Coordinate with marketing teams to promote available properties.
• Monitor lease compliance and manage tenant onboarding and move-out processes.
Financial Oversight
• Prepare and manage operating budgets for properties, ensuring cost control and alignment
with financial goals.
• Track and report on key financial metrics, including rent collections, operating expenses,
and capital expenditures.
• Assist in forecasting and strategic planning for property portfolios.
Strategic Initiatives
• Recommend improvements to operational processes to enhance efficiency and tenant
satisfaction.
• Collaborate with cross-functional teams to implement sustainability initiatives and
technology upgrades.
Qualifications and Skills
• Bachelor’s degree in Business Administration, Real Estate, Facilities Management, or a
related field.
• Proven experience (7+ years) in property management, facility management, or real
estate operations.
• Strong knowledge of property management software and tools.
• Excellent communication and interpersonal skills to interact effectively with tenants,
vendors, and internal teams.
• Strong analytical and problem-solving skills with a detail-oriented mindset.
• Knowledge of local property laws and regulations.
• Ability to multitask and prioritize in a fast-paced environment.
Working Conditions
• Office-based with regular site visits to managed properties.
• Flexibility to address emergencies or urgent situations outside of regular working hours.