Job Description
About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.About the location:Indulge in a glamorous beachfront home at Four Seasons Resort and Residences at The Pearl-Qatar – offering a new Four Seasons experience in Doha. Whether for a short vacation or a long-term stay, enjoy residential comfort in our expansive apartments and residences, each with a full kitchen and breathtaking views of the city or sea. Connect to the lively social scene at our seven restaurants and bars, soon to showcase Joël Robuchon, and enrich your lifestyle at our Loulou Spa, the beach and pools. Intuitive Four Seasons service sets the new standard for luxury beachfront living in Doha.In the words of Isadore Sharp, Founder and Chairman of Four Seasons Hotels and Resorts: “The reason for our success is no secret. It comes down to one single principle that transcends time and geography, religion and culture. It’s the Golden Rule – the simple idea that if you treat people well, the way you would like to be treated, they will do the same.” This philosophy is the cornerstone of the Four Seasons culture, truly making Four Seasons the best company to work for. Four Seasons Hotels and Resorts has been recognized by FORTUNE Magazine’s 100 Best Companies to Work for, every year since the survey began in 1998. Join our Team Work on a team that is built on mutual respect, collaboration, and excellent service. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. Four Seasons have been ranked in FORTUNE Magazine's 100 best companies to work for. Four Seasons Resort and Residences at The Pearl Qatar:This project includes 161 fully-furnished apartments, perfect for both short and long-term stays, as well as 84 Private Residences, set along a private beach surrounded by lush gardens. Guests and residents alike will enjoy a full range of state-of-the-art amenities, including a signature restaurant by Michelin-starred chef, Joël Robuchon. Our Team:Our team is our greatest asset and the key to our success. We demonstrate our beliefs in the way we treat each other and by the example we set for one another. In all our interactions with our guests, customers, business associates and colleagues, we seek to deal with others, as we would have them deal with us. Our team is built on mutual respect, collaboration, excellent service and passion. Who We Look For:We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do. Job Description:The Four Seasons Resort and Residences at The Pearl Qatar is looking for Public Area Attendant who shares a passion for excellence and who infuses enthusiasm into everything they do. Our employees have the opportunity to shape our guests experience by providing exceptional knowledge and service in support of our world-renowned organization.Essential Functions: Keep the lobby and restrooms neat, clean and well supplied. Spot clean all furniture and keep it in its proper place. Offer assistance to any guest in a courteous and friendly manner. Maintain a neat and clean personal appearance. Maintain all equipment and supplies and use them in a proper manner. Fold towels for restrooms. Respond properly in any hotel emergency or safety situation. Complete any project assigned by management and staff. Fill all wet products in both men's and women's locker rooms daily Roll bath towels and place on towel credenza and ensure it is replenished through out the day Deep cleans lobby, elevators, public area restrooms, employee locker rooms, guest corridors, and other service areas. Performs floor care. Sweeps and mops floors and stairwells. Seals, waxes, polishes tile, marble and brass. Cleans and shampoos carpet. Vacuums hallways and offices. Removes trash from designated areas and disposes trash in a central area Assists with responsibilities and duties in the absence or heavy volume in the areas of Lobby Attendant and Housekeeper. Gives assistance to Guest Room Attendants as required; keeps all guest corridors, elevator landings, stairwells and linen storage rooms clean at all times Interacts with guests making them feel welcomed, comfortable and well taken care of by handling all guest interactions with the highest level of hospitality, accommodating any special requests Provides genuine hospitality and recognition in the work area. Promotes hotel services and products Is proficient in the safe handling of all relevant equipment and machinery, reports defects and accidents to management immediately Reports any damages/repairs/maintenance needs Reports to your managers anything or anyone suspicious and a Health and Safety hazard Carries out any other cleaning duties as specified by your manager Works harmoniously and professionally with co-workers and hotel employees Preferred Qualifications and Skills Degree Holder, preferably in hotel & tourism management 1-3 years of experience in related field Excellent command in English, Arabic is an advantage Our Offering:-Opportunities to build a successful career with global potential Unique strong culture - diversity of 50 different nationalities Living accommodation in a high quality, well-resourced apartment Excellent Training and Development opportunities Employee Recognition Programs Complimentary nights at FS Hotels Worldwide Paid annual home leave tickets Complimentary meals in employee restaurants Free transportation to work Medical coverage Work Authorization:-Hotel will apply for the work authorization for a successful candidate. Learn more about employment with Four Seasons:-You could also learn more about employment with Four Seasons via the following channels: https://www.facebook.com/FourSeasonsJobs https://www.linkedin.com/company/four-seasons-hotels-and-resorts http://jobs.fourseasons.com Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of -the opportunity to build a life-long career with global potential and a real sense of pride in work well done.
