Job Description
Process Management:
- Analyze, design, and optimize operational processes to improve efficiency and effectiveness.
- Develop, document, and update Standard Operating Procedures (SOPs) for all departments, ensuring clarity and usability.
- Monitor adherence to approved processes and recommend adjustments when necessary.
Compliance Oversight:
- Ensure the store complies with local laws, regulations, and company policies, including health, safety, and labor laws.
- Conduct regular compliance audits and reviews across all departments.
- Collaborate with legal teams to address regulatory updates and integrate them into operational practices.
Inventory Management:
- Oversee retail inventory management processes, ensuring proper stock control, accuracy, and reporting.
- Collaborate with the procurement and inventory teams to establish effective inventory control measures.
- Identify and resolve inventory-related discrepancies and inefficiencies.
Risk Management:
- Identify, assess, and mitigate operational and compliance risks.
- Develop and implement corrective action plans for areas of non-compliance.
- Maintain and oversee the risk management framework.
SOP Creation and Policy Development:
- Design and implement policies to enhance operational efficiency and compliance.
- Ensure SOPs and policies are communicated effectively to relevant teams.
- Regularly review and update policies to reflect changes in operations or regulations.
Training and Support:
- Conduct training sessions for employees on compliance requirements, SOPs, and inventory processes.
- Act as a point of contact for process or compliance-related queries.
Reporting and Communication:
- Prepare detailed compliance and process improvement reports for management.
- Provide regular updates on regulatory changes and their impact on store operations.
- Collaborate with department heads to ensure a unified approach to compliance, process adherence, and inventory control.
Skills
Education:
Bachelor’s degree in Business Administration, Operations Management, or a related field.
Experience:
Minimum of 4-5 years in process management, compliance, or a related role, preferably within the retail sector.
Skills:
- Strong analytical and problem-solving skills.
- Excellent understanding of retail operations, inventory management, and compliance standards.
- Ability to develop and implement SOPs and policies effectively.
- Strong communication and interpersonal skills to engage with cross-functional teams.
- Proficiency in Microsoft Office (Excel, Word, PowerPoint).
Preferred Qualifications:
- Familiarity with Qatari regulations and retail compliance standards.
- Experience with process improvement tools (e.g., Lean, Six Sigma).
Key Competencies:
- Attention to detail and accuracy.
- Proactive approach to identifying and solving problems.
- Ability to work in a fast-paced, dynamic retail environment.
- Team player with the ability to work independently when required.
What We Offer:
- A dynamic and collaborative work environment.
- Opportunities for professional growth and development.
- Competitive compensation package.
