Merchandiser Supervisor

OBJECTIVE/ PURPOSE OF THE JOB

This role will be responsible for leading a team of Merchandisers. Communicates company goals, and deadlines to the team. Motivates team members and assesses performance and provides help to his/her Superior, by keeping up to date team performance. Communicates concerns and policies to Merchandiser Manager and team members.

KEY RESPONSIBILITIES

• Monthly review with customers on sales performance
• Implementation of Perfect store as per guidelines
• BDA negotiation with customers
• Implementing share of shelf
• Implementing display & tracking
• Coordinate with IT/Syncwise team on report generation & merchandising display tool implementation
• Analyzing category EPOS data and working out category management solutions.
• Execute and manages inventories and stock, including keeping detailed records of inventory use and sales
• Encourage team members while communicating team goals and identifying areas for new training or skill checks
• Answers team member questions, helps with team member problems, and oversees team member work for quality and guideline compliance
• Communicates deadlines and sales goals to team members
• Conducts team meetings if necessary to update members on best practices and continuing expectations
• Provides quality customer service, including interacting with customers, answering customer enquiries, and effectively handling customer complaints
• Responsible for assessing the outlets to develop/fabricate design for proper shelving/measurements as per principal standards.
• Team leaders will also work on display executions and routes where the load is high. They need to be in market daily with any one merchandiser
• Proper coordination and alignment with the M. Manager.
• Initiate staff disciplinary management and align next line management
• Monitoring individual performance
• Ensure that merchandiser's basic work related issues are addressed and assisted properly per business guidelines and / or policy
• Ensure that KPIs are cascaded to all Merchandisers within his purview and track progress
• Participates in creating innovation culture based on trade/competition activities in the market