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Job Description

Job Description:

  • Lead and oversee all IT operations, ensuring smooth functioning of IT infrastructure and services.
  • Develop and implement IT operational policies, procedures, and standards to enhance efficiency and compliance.
  • Monitor IT systems' performance, addressing issues to maintain high availability and reliability.
  • Manage budgets for IT operations and optimize costs while ensuring adequate resources for the organization's needs.
  • Collaborate with cross-functional teams to align IT initiatives with business objectives.
  • Stay updated on emerging technologies and recommend strategic improvements.
  • Ensure timely resolution of hardware, software, and system issues for end-users.
  • Oversee installation, configuration, and maintenance of hardware, software, and Windows systems.
  • Administer email systems and productivity tools, ensuring user satisfaction.
  • Maintain a centralized system for tracking and resolving support requests, providing regular updates to management.
  • Conduct training and create user documentation to enhance employee technology skills.
  • Oversee the management of data center facilities, ensuring system reliability and optimal environmental conditions.
  • Monitor and improve network performance, addressing interruptions and implementing security measures.
  • Plan and execute network upgrades, scalability strategies, and disaster recovery processes.
  • Ensure compliance with network security policies and industry regulations.
  • Manage Linux servers, SQL Server, and Oracle databases, ensuring optimal performance and data integrity.
  • Implement security measures and backup strategies to safeguard systems and data.
  • Monitor system and database performance, identifying bottlenecks and implementing improvements.
  • Develop and test disaster recovery plans to ensure business continuity.
  • Manage Windows Server environments, Azure cloud infrastructure, and email systems.
  • Optimize cloud resource usage while ensuring system availability and security.
  • Plan and execute system upgrades, migrations, and maintenance activities.
  • Implement and monitor security measures for compliance and risk mitigation.
  • Lead, mentor, and manage the IT operations team to achieve organizational goals.
  • Establish clear roles, responsibilities, and KPIs for team members.
  • Foster a culture of continuous improvement and professional growth within the team.

Preferred Candidate

Years of Experience
Min: 8 Max: 10
Degree
Bachelor's degree / higher diploma
Career Level
Management

Alfardan Group has earned a reputation for being a leader in the premium lifestyle market. Our reputation for excellence has attracted market leading brands, experienced professionals, and bright graduates who share in our core values and passion for success. As a large regional conglomerate with premium brands across multiple industry market segments, we are committed to sustaining a high performance organization that consistently provides high quality service and products to our clients. We recognize that by attracting exceptional brands and individuals we can apply our core values that help strengthen and define our business culture. If you are driven by ambition and desire to be associated with market leading brands within an organization undergoing rapid regional expansion and having displayed a strong track record of providing its’ employees with a superior foundation for building long-term professional careers -- a place where people can learn, achieve, and grow – Then we invite you to apply and make a difference in facilitating our vision of becoming the leading lifestyle goods & services provider in the Middle East… We are currently accepting applications in the following business units: Real Estate, Hospitality, Spa, Food & Beverage, Motorcycles, Automobiles, Marine, Exchange, Trading, Engineering, Construction Equipment, Buses, Jewelry, and Holdings. Some of the brands within our growing portfolio include: BMW, Mini Cooper, Land Rover, Ferrari, Maserati, Rolls Royce, Jaguar, Piaggio, Vespa, Guera, Triumph, Ducati, KTM, BMW Motorcycles, Corum, Chopard, Harry Winston, Barthelay, Breguet, Gerald Genta, Christian Dior, Franck Muller, Chaumet, Jaquet Droz, Longines, Baume & Mercier, Piaget, Dominator, Dalla Pieta Yachts, Doral, Mercury, Cruisers Yachts, Riva, St. Regis, Scania, Volvo,Spa Chakra and Bice.

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