Manager Business Analytics

Job Summary

Responsible for all performance management, reporting and analytics functions for Wholesale Banking, including regulatory reporting and performance analytics. Develop and support the report development process and coordinate with Technical Data Stewards in CBIU and the Data Champion of Wholesale Banking to define the report requirements and translate it into Data Quality rules to be developed on the Data Governance Platform.

Key Accountabilities / Responsibilities

Responsible for Regulatory Reporting (Business Data Steward) for all regulatory reporting and data validation requirements

• Develop and maintain Data Domain structures for the SBU in collaboration with the Data Excellence Centre and Compliance as deemed required.
• Understand and configure all report requests according to the regulatory requirement and ensures reports are submitted within communicated timelines.
• Assist in addressing open regulatory and audit issues (QCB, external and internal audit)
• Identify areas of process improvement in line with regulatory and audit findings
• Understand and implement the Bank's and QCB policies, procedures, instructions and circulars
• Fulfil maker-checker activity, discuss and resolve matters that span multiple business units and/or multiple existing working groups.
• Coordinate activities across stakeholders to ensure timely and accurate delivery
• Provide clarifications and guidance on report subject matter where required.
• Coordinates Data Quality issues investigations and analysis during the development process.
• Reviews final report configurations against regulatory requirements and provide approvals as required.
• Arrange/coordinate submissions via the agreed channels as stated in the regulatory guideline.

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Drive business performance

• Design, develop, roll out and maintain business presentations of high quality for internal and external stakeholders to regularly communicate business performance, competitive analysis, product performance and cross sell, client experience, compliance and risk matters, learning and development and any other requirements from time to time
• Develop, institutionalise, monitor and ensure booking of all revenue streams and identification of the areas of revenue leakage
• Develop and institutionalize ownership and tracking of KPIs that drive business performance (portfolio and individual level)
• Establish a standard set of management information aligned with the relevant KPI’s of the business
• Communicate plans, actual performance, trends, to key stakeholders to identify actual vs target deviations
• Work with business to identify variance mitigation actions and tracking
• Day to day liaison with the business and other key stakeholders on business performance and analytics issues and projects
• Improve analytics supporting margin management and risk adjusted returns (FTP and RAROC principles)
• Lead and/or support ad hoc profit improvement initiatives
• Any other requirements for analytics, monitoring and automation of revenue initiatives

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Manage budgeting cycle and forecasting 

• Contribute to preparation of the annual budget (Balance Sheet and PnL) for the Wholesale Banking and business units within, in line with strategic plan
• Facilitate development of regular forecasting processes that more effectively predict financial outcomes within Wholesale Banking portfolio
• Monitor financial performance versus the budget so that the business is aware of anticipated Balance Sheet and PnL numbers and potential areas of unsatisfactory performance
• Improve identification and communication of drivers of financial outcomes and deviation from targets

Continuous improvement of reporting efficiency and business analytics

• Establish regular dialogue with business heads, relationship managers and other Bank’s stakeholders and be well networked into various aspects of the business
• Establish understanding of business requirements and coordinate delivery of product and service by the team
• Deliver excellent quality presentation of analysis of business performance
• Facilitate development of a program to centralize the production of business MI where this improves efficiency

 Drive automation, process efficiency improvement and MIS enhancement

• Drive automation of all revenue line items (especially manually intensive processes, including preparation of the MI to the business)
• Work with IT, Operations and Finance on the enhancements to the management reporting streams to meet business demands, including accurate revenue allocation
• Where applicable, project manage the automation of management reporting