Lead Cargo Network Compliance Officer

About the role
The air freight industry landscape is entering an accelerated phase of change and transformation. From digitalizing the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight marketplaces, and much more.  At Qatar Airways Cargo, we recently launched our VISION 2027 Roadmap as part of The Next Generation program. The roadmap encapsulates the journey to bring about changes both internally and externally with the objective to simplify business engagements with Qatar Airways Cargo regardless whether the task on hand is complex or simple.

To support our VISION 2027 roadmap, we are looking for talents – the bold, the imaginative and the change-maker. All of whom will support Qatar Airways Cargo’s position as a true leader in the air freight industry. If you want to make an impact, to grow your experience and to challenge your comfort zone, then join us at Qatar Airways Cargo and be part of The Next Generation of change-makers.

Become the ambassador and the orchestrator of Qatar Airways Cargo VISION 2027.

As the business expands, we are pleased to announce an incredibly exciting opportunity to join our Cargo Team in Doha as a Lead Cargo Network Compliance Officer.
Join the #MovedByPeople family and leave a mark as part of the Cargo team.

This role is responsible to monitor and enhance Qatar Airways Cargo compliance and ensuring compliance is always maintained within the Cargo network including staff, stakeholders and suppliers, and resolve queries related to performance monitoring. Identify network performance and foster for safe and secure cargo operation across the network.
Conduct compliance audits, investigations, risk assessments and report results. Further lead all related parties to foster the achievement of performance indicators and the continuous improvement of the operations.
As part of your role, your key responsibilities will include:

·         Lead the team to handle day to day cargo compliance related issues in the network. Supervise Qatar Airways cargo service, safety, security or quality team in order to ensure that the service levels are met as per the recommended guidelines.

·         Monitoring, control the required quality, safety, security and service standards implementation through entire network for safe Cargo Operations.

·         Liaise with the necessary relevant sub units of cargo department, GSA and GHA's in order to resolve the issues by building internal, cross-functional relationship and communication structures and develop a resolution environment in a timely and efficient manner.

·         Liaise with internal Qatar Airways units to ensure performance is according with Qatar Airways policies and service levels

·         Provide and implement weekly/monthly performance report for company, individual customers and stations.

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before. Together, everything is possible.

About you

·         Bachelor’s degree with minimum of 4 years job-related experience,

·         Work experience in the airline cargo industry

·         Good customer service and interpersonal skills are essential

·         Fluency in written and spoken English

·         High level of Computer literacy

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.

So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community

How to Apply

If you are interested to submit your application and feel you are a good fit for this role, please complete our application form and upload your CV for our review and consideration.