Job Summary:
The Key Account Supervisor is responsible for overseeing and managing key accounts to ensure long-term success. This role involves developing strong relationships with key customers, identifying new business opportunities, and coordinating with internal teams to meet customer needs.
Job Responsibility:
- Develop and maintain strong relationships with key accounts
- Understand the business needs of key customers and provide solutions to meet those needs
- Monitor account performance and identify areas for improvement
- Collaborate with internal teams to ensure customer satisfaction and retention
- Identify new business opportunities within key accounts
- Prepare reports on account status and sales performance
- Resolve any customer issues or complaints in a timely manner
Candidate Requirements:
- Bachelor's degree in Business Administration or related field
- Proven experience in key account management or a similar role
- Strong communication and negotiation skills
- Ability to build and maintain relationships with key customers
- Problem-solving skills and a customer-centric mindset
- Proficiency in CRM software and MS Office
- Availability to travel for client meetings as needed
Skills:
- Strong communication and interpersonal abilities
- Excellent negotiation and problem-solving skills
- Proficiency in analyzing data and market trends
- Ability to manage and prioritize multiple accounts
- Strategic thinking and planning skills
- Leadership and team management capabilities
- Customer relationship management expertise
- Detail-oriented and organized approach to work
- Proficiency in CRM software and Microsoft Office suite
Ali Bin Ali Holding is one of Qatar’s largest retail and distribution companies. We represent many of the world’s leading brands across a diverse range of business activities. https://www.youtube.com/@AliBinAliHolding/videos
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