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IT Technical Support (CDN/VPoP)

    • Confidential Company
    • Qatar
30+ days ago 2025/04/07
Full Time Employee
500 Employees or more · Consumer Electronics

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Job Description

 Technical Support for CDN Providers (Google, Facebook etc.) and VPOP Partners (3rd Party Carriers)

 Installation of the CDN Node as per the installation manuals and guidelines provided by the CDN partners (Activities include Racking, Server Hardware Installation, Switch/Router Installation, Configurations as per guidelines, Cabling, labelling, Power Connections etc.)

 Engage with Network team to integrate the CDN Nodes

 Engage with CDN partners to successfully commission new CDN nodes

 Support CDN/VPOP partners with remote hands and eyes services

 Implement configuration changes or software updates as per the guidelines provided by CDN/VPOP partners

 Replace faulty hardware components

 Onsite support for hardware correction or data capture or recovery services

 Maintain and update documentations

 Preventive maintenance activities which includes Physical inspection, Review reports/logs etc.

Skills

Qualifications:

 Minimum of 3 years of experience, out of which 2 years as enterprise Systems or Network administration

 Degree in Science, Engineering is preferred

 Industry certifications like CCNA or similar certifications are preferred

 Basic skill level of routing and switching

Preferred Candidate

Residence Location
Qatar
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