Respond to inbound helpdesk requests via phone, email, or ticketing system.Provide technical support for hardware, software, network issues, and general IT inquiries.Troubleshoot and resolve issues
· Provide L1 Support for the production issues · Acknowledge customer complaints and Raise tickets for the issues raised by customer and do follow up till ticket closure · Provide timely status update to customer on the WIP
system.· Laptop and PC Support· Provide technical support for user laptops, including ... and performance issues.· End-User Support· Diagnose and resolve technical...
and IT systems. Manage and support telephony systems for effective communication ... with other technical teams to support overall operational efficiency. Adhere to ...
Consultancy is hiring a Technical Support Specialist for a leading client ... candidate will provide comprehensive technical support for vending machines, kiosks, and ...
/2024 Ref : ITQAR12 Position : Technical Support Specialist Location : Qatar City : Doha ... Candidates Inside Qatar Provide technical support for the configuration, setup, and ...
/ Switch Management Systems Assist and Support Electronic Door Locking Computer System ... the vendor, or to the Support Centre Identifying colleagues to train ...
is responsible for providing technical support, troubleshooting IT-related issues, and ... (preferred).
Proven experience in IT support or a similar role.
Strong ...
projects Follow up on technical support tickets for the SAP system ... suitable IT choices Provide technical support or training for systems and ... end users and higher level support...