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IT Support Engineer

Today 2024/12/12
Mid Career · 3-5 years of experience

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Job Description

  • Installs and configures computer hardware operating systems and applications
  • Troubleshoot system/network problems, and diagnoses or resolves hardware/softare faults
  • Follow written instructions and diagrams to reair faults or set up systems
  • Sets up new user accounts/profiles and deals with password issues
  • Works on tasks effectively and ensures completion
  • Responds to callouts within agreed time limits
  • Prioritizes and handles multiple open cases effectively
  • Follows up on standard helpdesk procedures
  • Logs all helpdesk interactions
  • Records, updates and documents requests accurately using the IT Service desk system
  • Identifies and escalates issues that require urgent attention
  • Maintains a first class level of customer service by ensuring effective and professional client service
  • Communicated effectively with technical and non-technical colleagues at all levels in organization

Job Details

Job Location
Doha Qatar
Company Industry
Automotive Dealership & Distributor
Company Type
Employer (Private Sector)
Job Role
Information Technology
Employment Type
Full Time Employee
Monthly Salary Range
Unspecified
Number of Vacancies
1

Preferred Candidate

Career Level
Mid Career
Years of Experience
Min: 3 Max: 5
Degree
Bachelor's degree / higher diploma

Education

BA BS in Engineering, Computer Sciences or an Equivalent

Alfardan Group has earned a reputation for being a leader in the premium lifestyle market. Our reputation for excellence has attracted market leading brands, experienced professionals, and bright graduates who share in our core values and passion for success. As a large regional conglomerate with premium brands across multiple industry market segments, we are committed to sustaining a high performance organization that consistently provides high quality service and products to our clients. We recognize that by attracting exceptional brands and individuals we can apply our core values that help strengthen and define our business culture. If you are driven by ambition and desire to be associated with market leading brands within an organization undergoing rapid regional expansion and having displayed a strong track record of providing its’ employees with a superior foundation for building long-term professional careers -- a place where people can learn, achieve, and grow – Then we invite you to apply and make a difference in facilitating our vision of becoming the leading lifestyle goods & services provider in the Middle East… We are currently accepting applications in the following business units: Real Estate, Hospitality, Spa, Food & Beverage, Motorcycles, Automobiles, Marine, Exchange, Trading, Engineering, Construction Equipment, Buses, Jewelry, and Holdings. Some of the brands within our growing portfolio include: BMW, Mini Cooper, Land Rover, Ferrari, Maserati, Rolls Royce, Jaguar, Piaggio, Vespa, Guera, Triumph, Ducati, KTM, BMW Motorcycles, Corum, Chopard, Harry Winston, Barthelay, Breguet, Gerald Genta, Christian Dior, Franck Muller, Chaumet, Jaquet Droz, Longines, Baume & Mercier, Piaget, Dominator, Dalla Pieta Yachts, Doral, Mercury, Cruisers Yachts, Riva, St. Regis, Scania, Volvo,Spa Chakra and Bice.

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