Bayt.com
https://bayt.page.link/SMXcYkxEgGYJUfnB6
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Job Description

Job Summary


Our client aim to be the pioneers of the coffee industry globally with a different concept of the idea, a simple and innovative idea in a simple and innovative way and new to the industry.
 

Job Description:



Job Summary:


The IT Agent is responsible for providing technical support, troubleshooting IT-related issues, and ensuring the smooth operation of hardware, software, and networks. This role involves assisting end-users, maintaining IT systems, and collaborating with teams to enhance IT efficiency and security.

 



Job Requirements:

 



  • Bachelor's degree in Information Technology, Computer Science, or a related field (preferred).
  • Proven experience in IT support or a similar role.
  • Strong knowledge of operating systems (Windows, macOS, Linux).
  • Familiarity with networking concepts (LAN, WAN, VPN, firewalls).
  • Experience with IT service management tools and ticketing systems.
  • Excellent problem-solving and communication skills.
  • Ability to work independently and as part of a team.
  • Certifications like CompTIA A+, ITIL, or Microsoft Certified: Fundamentals (preferred).




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