IT Business Analyst

Skills

•  Bachelor's or Master’s degree in business administration, Information Technology, Computer Science, or a related field.•  Professional certifications such as Certified Business Analysis Professional (CBAP), Project Management Professional (PMP), or Six Sigma certification may be preferred.•  Relevant work experience in business analysis or a related field may also be required.•  Must have B2B experience and understanding•  At least 5 years of experience as a Business Analyst or a similar role.•  Experience in gathering business requirements and conducting requirements analysis.•  Experience in evaluating and improving business processes through data analysis.•  Experience in project management and working collaboratively with cross-functional teams.•  Experience in managing process change and implementing solutions.•  Must have knowledge of process mapping and business process reengineering.•  Understand how ERP, BPM, CRM and BI tools operate.•  Understanding of protocols like SOAP, WSDL, XML and other key protocols is also desirable.•  Must be able to see the big picture, understand project objectives and be able to apply their understanding of how processes should work to operational improvement initiatives.•  Excellent Modeling skills using business process modelling notations (BPMN, EPC, BPEL) to documenting processes.•  Excellent knowledge of Agile methodologies like SCRUM, KANBAN.•  Related industry certificated (CBAP, PMI-PBA, SCPO).•  The ability to influence stakeholders and work closely with them to determine acceptable solutions.•  Excellent documentation skills.•  Fundamental analytical and conceptual thinking skills.•  Excellent planning, organizational, and time management skills.•  A history of leading and supporting successful projects.