KONE, certified as a Top Employer in UAE, Qatar, KSA, and Oman, is committed to creating a better work environment through excellent people practices. We prioritize our employees' well-being and foster a workplace that values collaboration, diversity, growth, and efficiency.
Role Overview:
As the Head of Sales for Modernization Business, you will lead a talented sales team to achieve ambitious targets by developing and coaching team members, setting both short- and long-term goals, and building lasting customer relationships. You’ll drive proactive engagement, solution-based selling, and strategic market development, helping KONE elevate its impact in Dubai - UAE.
Key Responsibilities:
Customer Relationship Management
Shape and grow KONE’s market presence, expanding our customer base through proactive engagement.
Lead solution-driven selling to address various customer needs across different segments, ensuring loyalty and satisfaction.
Strategically manage top-tier customer relationships, identifying key influencers and decision-makers to build strong partnerships.
Ensures the development of customer relationships, profitability, customer loyalty, and satisfaction.
Plan sales, manage pricing and offering
Oversee and craft regional and individual sales plans to align with market potential and KONE’s strategic goals.
Leverage market insights and pricing strategies to enhance profitability, balancing growth with competitive pricing.
Identify cross-selling opportunities for all KONE solutions, driving a holistic approach to sales.
Manage Sales Funnel
Lead and optimize the sales process, including CRM data quality, opportunity management, and comprehensive reporting.
Set achievable, strategic targets, focusing on customer analysis and tailored value propositions.
Manage tender approvals and pricing strategies while using global tools to drive local success.
Accountable for ensuring results within orders, contracts, profitability, and market price development
Leadership / People management
Leads the sales team to be proactive with customers, to use KONE solution selling methodology, and to communicate the value of KONE solutions to customers’ performance
Coaches the team members to achieve better results through constant one-to-one dialogues and sharing of best practices
Manages the performance of the team and ensures adequate resources to achieve short and long-term targets
Develops the competencies of the sales team
Motivates & inspires the team & individual to high performance
Ensures a great onboarding experience for new employees on the team.
Qualifications & Key Skills
Educational Background: Bachelor’s or Master’s degree in Engineering or a related field.
Industry Expertise: Over 10 years of sales experience within the Elevator Industry, with at least 5 years in a managerial role.
Leadership Excellence: Proven skills in leading and inspiring teams to achieve high performance.
Sales Mastery: Deep understanding of the sales cycle, customer purchasing strategies, negotiation, reporting, and funnel management.
Business Savvy: Strong foundation in business planning, performance control, and strategic thinking.
Service-Oriented: Commitment to delivering exceptional service and understanding customer needs.
Digital Forward: Embraces digital solutions and innovation to drive growth and efficiency.
Change Management: Skilled in guiding teams and clients through change.
Data-Driven Decision-Maker: Confident with numbers, leads by metrics and facts, relies on sales analytics, and strategically captures value through smart pricing.
Customer Relationship Expertise: Strong background in CRM, dedicated to building and maintaining impactful client relationships.
This role offers the opportunity to leverage strategic sales skills within a leading company in the Elevator Industry, driving growth and fostering a collaborative, customer-focused environment.
Wir bei KONE konzentrieren uns auf die Schaffung einer innovativen und partnerschaftlichen Arbeitskultur, in der wir den Beitrag jedes einzelnen wertschätzen. Die Mitarbeiterbindung ist für uns ein Schwerpunktbereich und wir ermutigen unsere Mitarbeiter, sich einzubringen sowie Informationen und Ideen auszutauschen. Nachhaltigkeit ist ein integraler Bestandteil unserer Kultur und der täglichen Arbeit. Wir befolgen ethische Geschäftspraktiken und haben es uns zum Ziel gesetzt, eine Kultur des Miteinander aufzubauen, in der Kollegen einander vertrauen und sich respektieren und in der gute Leistung anerkannt wird. Als Unternehmen, das einen großartigen Arbeitsplatz bietet, sind wir darauf stolz, eine Vielzahl von Erfahrungen und Möglichkeiten anzubieten, mit deren Hilfe Sie Ihre beruflichen und persönlichen Ziele erreichen und ein gesundes, ausgeglichenes Leben genießen können.
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