Head of Invoice to Pay

About the role
You will be responsible for the leadership of all Invoice to Pay functions ensuring effective, efficient and high-quality processes across the network (Doha and outstations). You will be responsible for Global Operations, Global Support, Compliance & Reporting and Project Management of Invoice to Pay (I2P). You will also oversee the daily operations, tactical improvement projects and strategic direction of I2P. This includes the implementation of new technologies, process/system and migrations to ensure the delivery of leading performance are measured by externally benchmarked key performance indicators. You will report operational performance and risks to management and stakeholders to ensure all control, operational and financial commitments are met in line with policy. You will set and direct Standard Operating Procedures, Internal Accounting procedures, Self-audit plans, Invoice to Pay Policy review and propose strategic plans for continuous improvement in the unit
Responsibilities

• Act as the Global Process Owner for Invoice to Pay
• Responsible for developing and implementing strategy, which delivers leading practice across activities between the I2P Team, network suppliers, and worldwide airports and Doha.
• Ensure and maximise efficiencies in the I2P function, in order to secure optimal performance in terms or time, cost and accuracy
• Actively pursue synergies with internal and external partners in order to optimise operations and resources.
• Initiate and drive continuous improvement program to ensure industry best practice in I2P and developing a robust approach to automated technology including leveraging the latest upgrades of ERP(s): OCR (Optical Character Recognition), RPA (Robotic Process Automation), AI (Artificial Intelligence), MLT (Machine
• Learning Tool). Transform operational activities to minimize manual processing.
• Lead the design and development of systems, policies and procedures to govern payments and ensure risk free transactions.
• Lead the design and implementation of innovative strategies and upgraded policies and procedures on handling high volume and high complexity processes ensuring standardization globally.
• Direct the Invoice to Pay Transformation process implementing solutions to process gaps, local and foreign regulation issues, and gaining long term efficiencies, continuous improvement and automation.
  
  

About you
Knowledge Skills & Experience

• Bachelor’s Degree or Equivalent with minimum 10 years of job related experience
• Qualified Accountant. ACA / ACCA / CPA qualification would be preferred
• Experience in managing BPO 
• Experienced in managing large and diverse team.
• Excellent written and verbal communication skills in English along with presentation skills.
• Strong leadership and business/performance mindset, with outstanding capabilities of negotiation and influence.
• Hands-on experience being at ease in both strategic & operational activities and at the same time managing ambiguity
• Strong analytical skills with the ability to review variances, understand business cycle and their impact on profit and loss account, budgets, forecasts, etc
• Must have excellent organizational ability to set priorities, handle multiple responsibilities and meet deadlines.
• Managerial skills - ability to delegate work, set clear direction and manage workflow.
• Strong mentoring and coaching skills, ability to train and develop subordinate's skills.

Application Guidelines

Employees must submit applications through internal vacancies portal (via GEMS) only.

Please see below for all eligibility and requirements for internal applications and please note that any applications not meeting the criteria will not be processed.

• All internal candidates can only have three active applications at any point in time.
• All internal candidates must have completed a minimum 10 months in their current role in order to apply for a new role
• All internal candidates with an active final warning letter will be automatically disqualified from the recruitment process
• If you are a Deck Crew (Qatar Airways & Qatar Executive) candidate, you would require a NOC to apply for this role.