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Job Description

About the job Head of Facilities
  • Degree in facilities management, Engineering, Business Administration, Real Estate Management, or a related discipline.
  • Min 15 years of experience in managing facilities, building maintenance, maintenance operations, or property management.
  • Experience in Hard services & soft services preferred.
  • Oversees strategic review of all assets, ensuring all life safety equipment and maintenance is taking place.
  • Oversees building and grounds maintenance. Operates and maintains custodial functions.
  • Ensures security and emergency preparedness procedures are implemented properly.
  • Ensures that the facility is clean and maintained according to company policy and procedures.
  • A key role is to ensure occupants are happy and getting the most from their built environment after all, the main objective is to keep a building in the best possible working order to help generate more revenue.
  • Prepare annual budgets, ensure cost-effectiveness, and improve the existing facilities at competitive costs.
  • Monitor utility costs and conduct energy analyses to identify opportunities for cost savings or system performance improvements. Ensure up-grades and/or modifications are implemented.
  • Ensure that the maintenance team operates its preventive and predictive maintenance programs at optimal costs.
  • Oversee building projects, renovations or refurbishments, including handover and commissioning of buildings.
  • Provide technical assistance and operational support as required, specifically with respect to environmental conditions, energy utilization, and the basic functions of electrical, FF & FA systems, HVAC systems, plumbing and all related mechanical systems.
  • Continually evaluate the effectiveness of maintenance procedures and programs and makes changes to improve quality, efficiency and effectiveness.
  • Participate in contractor/vendor discussions, purchasing and selling of facilitys machinery and equipment as directed.
  • Review maintenance and repairs performed by building staff.
  • Ensure the management and maintenance of optimal levels of spare parts so that the operational facility does not suffer from work stoppage due to lack of parts.
  • Review and approve materials requested by FM team from procurement / stores.
  • Ensure that facilities meet government regulations and environmental, health and security standards.
  • Prepare daily, weekly and monthly work schedules based on the short and long-range plan. Administer the work order system for properties and ensure work orders are completed on schedule.
  • Prepare presentations and reports for Management on budget, expenses, and property performance.
  • Recruit, interview, hire, train and evaluate maintenance personnel. Devising and setting up objectives to boost company productivity.
  • Monitor and assess staff work performance on an ongoing basis and provide performance feedback as needed. Oversee subordinate staff development activities, including providing/ proposing training as needed.
  • Investigate and implement value adds and new initiatives to enhance work place.
  • Review employees work hours to verify accuracy and approves payroll.
  • Respond to tenants complaints and inquiries tactfully and in a timely manner.
  • Any other duties/responsibilities as assigned by GM time to time based on business requirements.
  • Knowledge of facilities management principals
  • Knowledge of financial management
  • Knowledge of budgeting and ability to create and manage an approved budget (CAPEX & OPEX).
  • Solid commercial awareness
  • Ability to read and understand leases and contracts
  • Effective written, verbal and listening English communications skills
  • Management skills of running an organizational function with proven track record of achieving and or exceeding functional metrics goals
  • Well-versed in technical/engineering operations and facilities management best practices


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