https://bayt.page.link/ZNn1c2Vd9Nkc4LE86
Full Time Employee · 1-5 Years of Experience
50-99 Employees · Sports & Outdoor Activities

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Job Description

The Gym Manager plays a crucial role in overseeing the daily operations of a fitness facility, ensuring a welcoming and motivating environment for members. This position requires a blend of leadership, customer service, and fitness knowledge to enhance the overall experience of gym-goers. The Gym Manager will be responsible for managing staff, maintaining equipment, and implementing programs that promote health and fitness. With a focus on member satisfaction, the Gym Manager will also develop strategies to increase membership and retention rates, making this role essential for the success of the gym.

Responsibilities:

  1. Oversee daily operations of the gym, ensuring a clean and safe environment for members.
  2. Manage and train gym staff, including personal trainers and front desk personnel.
  3. Develop and implement fitness programs and classes that cater to diverse member needs.
  4. Monitor gym equipment and coordinate maintenance and repairs as needed.
  5. Handle member inquiries, complaints, and feedback to enhance customer satisfaction.
  6. Implement marketing strategies to attract new members and retain existing ones.
  7. Maintain accurate records of memberships, attendance, and financial transactions.
  8. Conduct regular assessments of gym performance and make recommendations for improvements.
  9. Ensure compliance with health and safety regulations.
  10. Organize community events and fitness challenges to engage members.

Preferred Candidate:

  1. Strong leadership and management skills.
  2. Excellent communication and interpersonal abilities.
  3. Passion for fitness and a healthy lifestyle.
  4. Ability to motivate and inspire others.
  5. Experience in customer service and conflict resolution.
  6. Proficient in fitness program development.
  7. Strong organizational skills and attention to detail.
  8. Ability to work flexible hours, including evenings and weekends.
  9. Knowledge of fitness trends and industry standards.
  10. Experience with budgeting and financial management.

Preferred Candidate

Years of Experience
Min: 1 Max: 5
Residence Location
Qatar
Gender
Female

MTM group offers a range of services such as: sports and venue management, strategic planning, strategy development, implementation and events management. We pride ourselves in maintaining the highest standard in customer service, fostering customers loyalty and a strong brand following and adding to shareholder value. Our team of consultants have an extensive knowledge base and repertoire of experience in the management and operation of local, national, and international sporting organizations and events. Within the MTM Group organization, we foster a multi-cultural, hardworking, customer-centered work environment designed to encourage creativity, teamwork and innovation.

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