Job Description
Are you passionate about providing exceptional guest service? We're seeking a dynamic and customer-focused individual to join our team as a Guest Service Representative at Place Vendôme Qatar. Key Responsibilities:
Greet and assist guest with inquiries, providing accurate information about the mall, its services, and amenities.
Deliver friendly and professional service at all times, maintaining a positive and approachable demeanor.
Handle and resolve customer complaints or concerns promptly, escalating issues to management when necessary.
Stay updated on mall events, promotions, and tenant information to provide comprehensive assistance.
Collaborate with team members to maintain a seamless guest experience
Qualifications:
Excellent communication and interpersonal skills, with a passion for customer service.
Previous guest service experience is preferred, ideally in a retail, hospitality, or guest services environment.
Ability to thrive in a fast-paced setting and manage multiple tasks effectively.
Strong problem-solving skills with the ability to think on your feet and handle challenging situations.
Familiarity with the mall layout and tenant offerings is an advantage.
Fluency in English is required; additional languages are a plus
Benefits:
Competitive salary package
Comprehensive health and wellness programs
Opportunities for career growth and professional development
A supportive and inclusive work environment
