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Job Description

Are you passionate about providing exceptional guest service? We're seeking a dynamic and customer-focused individual to join our team as a Guest Service Representative at Place Vendôme Qatar.


Key Responsibilities:


  • Greet and assist guest with inquiries, providing accurate information about the mall, its services, and amenities.
  • Deliver friendly and professional service at all times, maintaining a positive and approachable demeanor.
  • Handle and resolve customer complaints or concerns promptly, escalating issues to management when necessary.
  • Stay updated on mall events, promotions, and tenant information to provide comprehensive assistance.
  • Collaborate with team members to maintain a seamless guest experience

Qualifications:


  • Excellent communication and interpersonal skills, with a passion for customer service.
  • Previous guest service experience is preferred, ideally in a retail, hospitality, or guest services environment.
  • Ability to thrive in a fast-paced setting and manage multiple tasks effectively.
  • Strong problem-solving skills with the ability to think on your feet and handle challenging situations.
  • Familiarity with the mall layout and tenant offerings is an advantage.
  • Fluency in English is required; additional languages are a plus

Benefits:


  • Competitive salary package
  • Comprehensive health and wellness programs
  • Opportunities for career growth and professional development
  • A supportive and inclusive work environment
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