Functional Architect – Cloud ERP (Retail)

About the role

As we embark on a group-wide cloud ERP Transformation project, we are looking for a highly skilled Oracle Cloud ERP Functional Architect with deep expertise in Retail and Food & Beverages Oracle Cloud solutions to join our dynamic team.  As a Functional Architect, you will play a critical role in implementation of our Cloud ERP solution for our Retail and Food & Beverages operations. You will work closely with implementation partner, Oracle product team, business stakeholders, technical teams, and PMO team to ensure the successful delivery of Cloud ERP project that meet business objectives.

Project WAHED a group-wide cloud ERP Transformation project is a “once in a lifetime” opportunity to be part of the most exciting Business Transformation journey that Qatar Airways Group has ever embarked in.

Accountabilities

• Lead the end-to-end design and implementation of Oracle Cloud ERP solutions for Retail and Food & Beverages operations, collaborating closely with implementation partner to ensure alignment with business goals.
• Provide expert guidance on best practices and industry standards for Oracle Retail Cloud & Simphony.
• Provide guidance and support to business teams in process design, process improvement, and process management of Retail operations including inventory management, supply chain, warehouse management, sales processes, eCommerce and Point of sales.
• Oversee the configuration, testing, and deployment of Oracle Retail Cloud & MICROS Simphony.
• Validate solutions provided by the implementation partner and ensure that the solution meets business expectations
• Work closely with technical teams to ensure seamless integration of Oracle Retail Cloud & Simphony with Oracle Fusion Cloud ERP, other enterprise systems and applications.
• Identifying areas where the standard Cloud ERP functionality does not meet business needs and suggest workaround where ever possible or defining the necessary customizations.
• Conduct workshops and training sessions to educate business users and team members on Cloud ERP functionalities.
• Develop and enforce quality assurance processes for all stages of the ERP implementation, including design, configuration, testing, and deployment, ensuring solution meets business requirements.
• Develop and maintain comprehensive documentation, including functional specifications, process flow and configuration guides to support ongoing operations and future upgrades.
• Manage relationships with implementation partner and Oracle Product vendor, ensuring they deliver high-quality services and meet project timelines.
• Lead the troubleshooting and resolve issues related to Oracle Retail Cloud and Simphony applications to ensure smooth operation of the ERP system.
• Stay up-to-date with the latest Cloud ERP updates and trends, providing recommendations for continuous improvement.
• Support the change management efforts of the ERP Transformation project team by working closely with business stakeholders and change management teams within Retail streams.
• Supporting in setting up the Centre of Excellence (CoE) for Oracle Cloud ERP within the organization for Retail and Food & Beverages domain, defining best practices, governance models, and continuous improvement strategies.

About you

• Bachelor’s Degree with overall 10-12 years of experience working with ERP systems.
• At least 6 years of hands-on experience with Oracle Retail Cloud and MIRCOS Simphony.
• Proven experience as an Oracle Retail Cloud Functional Architect.
• Proven experience in implementing large-scale ERP projects.
• Strong understanding of business processes in Retail and Food & Beverages.
• Understanding of business processes in maintenance operations.

Preferred

• Retail industry experience.
• Professional Certifications in Oracle Retail Cloud and Simphony.

How to apply (Internal)

Application Guidelines

Employees must submit applications through internal vacancies portal (via GEMS) only.

Please see below for all eligibility and requirements for internal applications and please note that any applications not meeting the criteria will not be processed.

• All internal candidates can only have three active applications at any point in time.
• All internal candidates must have completed a minimum 10 months in their current role in order to apply for a new role
• All internal candidates with an active final warning letter will be automatically disqualified from the recruitment process.