Job Description
Hotel Brand: voco
Location: Qatar, Doha • Knowledge of all F&B standard operating procedures, quality presentation, and service and products • Knowledge of the area competition, promotional concepts • Knowledge of wines and beverages, food trends and special seasonal foods • Knowledge of the specialties which will be served in the restaurant • Equip oneself with the knowledge of “dujour” items, “not-available” items, menu preparations and presentations. • Take food and beverage orders and repeat orders, ensuring that the guest gets the right order. • Enhance food and beverage sales through the art of suggestive up selling. • Knowledge of the different conference packages; different table settings • Maintain detailed awareness or information regarding arrivals, their food and beverage preferences, special needs and expected departures of the day. • Equip oneself with knowledge of "dujuor" items and "not available" items, menu preparations and presentations. • Extend warm and courteous service to guests on telephone and receive their food and beverage orders through effective salesmanship. • Perform, as directed, routine clerical and administrative tasks, including typing, filing, generating and distributing correspondence; recording, transcribing and distributing minutes; handling mail and producing all necessary documents. • Negotiate and secure venues, work with catering managers on all event Logistics-F&B, AV, Set, event time-line • Work with marketing on event promotion, signage and materials • Work with vendors and negotiate prices for all items • Possess a thorough knowledge of operations, cashiering and telephone policies and procedures. • Help train new hires on-the-job-trainees (On the Job Training) and cross-trainees in the food and beverage department. • Ensure the presentation, quality and quantity of food and beverages are to the hotel standards. including important waivers. You can change your preferences through the link. Please read our
