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ERP Analyst - Salesforce Consultant

24 days ago 2024/12/26
Full Time Employee · Mid Career · Min 5 Years of Experience
500 Employees or more · Automotive Dealership & Distributor
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Job Description

Summary

We are seeking a skilled and motivated Salesforce Consultant to join our team. The ideal candidate will have extensive experience with Salesforce Sales & Service Cloud and a proven track record of successfully implementing and optimizing Salesforce solutions for various business needs. Salesforce Consultant will work closely with business to understand their requirements, design solutions and ensure successful implementation and adoption of Salesforce within organizations.

Responsibilities

  • Collaborate with business stakeholders to gather and understand financial and controlling requirements.
  • Manage and configure Salesforce environment, including user setup, profiles, roles, customization of objects, fields, record types, page layouts, and validations.
  • Perform routine maintenance, upgrades, and overall system health checks.
  • Provide support and training to Salesforce users across various departments.
  • Create and manage reports, dashboards, and workflows to optimize business processes.
  • Handle data management tasks, including data import/export, deduplication, and cleansing.
  • Maintain security and access settings to ensure data integrity and compliance with organizational policies.
  • Collaborate with stakeholders to gather requirements and translate them into technical specifications and solutions.
  • Implement and manage integrations with third-party applications and systems.
  • Monitor and ensure the smooth operation of Salesforce processes and address any issues promptly.
  • Stay up-to-date with Salesforce releases, new features, and best practices to ensure optimal use of the platform.
  • Experience with Salesforce integrations and third-party applications (SAP, Informatica, PowerBI
  • Experience with Salesforce CPQ, Marketing Cloud, or Pardot.
  • Knowledge of Apex, Visualforce, and Lightning components.
  • Familiarity with Agile project management methodologies.

 

Skills

Requirements

  • Minimum 5+ years of experience
  • Bachelor's degree in a relevant field of study
  • Salesforce Administrator certification (ADM 201) is an added advantage
  • Must have worked as a Salesforce Administrator or similar role
  • Strong understanding of Salesforce platform, including Sales Cloud, Service Cloud, and Lightning Experience.
  • Proficiency in data management tools and techniques.

 

Preferred Candidate

Years of Experience
Min: 5
Degree
Bachelor's degree / higher diploma
Career Level
Mid Career
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Al Abdulghani Motors Co. logo
Al Abdulghani Motors Co.
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Al Abdulghani Motors (AAM) is one of the leading automotive companies in Qatar being the sole distributor of Toyota & Lexus cars. The company also runs a Pre- Owned Vehicle and Rent a Car businesses and has the most extensive After Sales network of quick service centers in the country. AAM has also diversified its businesses in multi brand and multi- products through Commercial & Industrial Solutions and Electrical Solution department. As one of the forerunners of successful businesses in Qatar, AAM has established a name for itself as a pillar of the business community through their sound business values and ethics – a reputation earned through transparency and friendship with their customers, business partners and employees. From their modest beginnings of only 30 staff, AAM has grown to more than 3200 staff and has focused and laid the foundation of good internal business processes and corporate culture. The company has won numerous Customer Service for Excellence and Marketing Awards over the years from their Principals and is the recipient of the Gold Award for Best Implementation of SAP ERP Platform in the MENA region and Bronze Award for Europe and MENA region 2016.

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