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Job Description

The ESS & MSS Team Leader reports to the Aircrafts Records Manager and is responsible for the overall maintenance and control of the entire ground support systems suite in direct support of the QEAF Typhoon Programme. Inclusive of the Engineering Support System (ESS), The Ground Loading Unit (GLU-X), SCEPTRE Mission Support System (MSS) and the Off Board Mapping Solution. The role holder will operate in accordance with the QEAF Typhoon Continuing Airworthiness Management Expositions (CAME) and the National Approved Data Set.

Core Activity

The ESS & MSS  Team Leader is responsible for overseeing Continuing Airworthiness responsibilities associated with the tasks detailed below are carried out in accordance with extant regulation:


  • Discharging the strategy and vision of the complete Engineering Support Solution in direct support of the QEAF Eurofighter Typhoon Programme. Which includes, but not limited to:
    • 8 Oracle Databases
    • 36 Server Environments
    • 4 RESTRICTED Network Infrastructures
    • Cyber Security
    • >300 End Users
    • >100 End Clients
    • Operationally Critical Peripherals
  • Discharging the strategy and vision of the Mission Support solution ‘SCEPTRE’ and Off Board Mapping Solution in direct support of the QEAF Eurofighter Typhoon Programme. Which includes, but not limited to:
    • 9 Server Environments
    • 8 PostgreSQL Databases
    • 4 SECRET Network Infrastructures
    • >50 End Users
    • >30 End Clients
    • Operationally Critical Peripherals
  • Ensure Operational Availability and Deployment Readiness of the QEAF Typhoon Ground Support System Suite
  • Coaching and mentoring of QEAF GSS Administrators. This includes providing On-the-Job Training and providing feedback to Senior QEAF Management on progress reviews
Key Accountabilities

  • Develop and maintain strategic relations – Cultivate strong, strategic relationships with key internal and external stakeholders to enhance collaboration, communication, and trust. Act as the primary point of contact and liaison to ensure effective operational support.
  • Performance indicators – Leading by example to provide effective leadership for all activities by working to schedule and reporting any impact on Continuing Airworthiness. Understand how the teams and your own actions contribute to overall delivery performance. Identify and escalate any issues
  • Completion of activities – Ensure all GSS activities are appropriately documented and Airworthiness Records are maintained on relevant systems. Ensure all activities are performed by suitably: qualified, experienced and authorised personnel. Ensure the integration of GSS activities within the business, including the engagement of key stakeholders at all stages of the process. Provide support and guidance to the team Procedure/standards – Compliance with the CAME, its associated procedures and standards, and any other company procedures and standards. Agree and enact change to these procedures and standards as required
  • Safety Management SystemUnderstand and apply human factors and error management philosophies to all maintenance activities. Understand the risks associated with maintenance activities and the means by which they are mitigated and managed
  • Statutory / Regulatory & Legislative requirementsAble to demonstrate an appropriate level of understanding and application of the relevant continuing airworthiness regulatory framework. Support the implementation of any regulatory driven changes into the maintenance activities. Ensure compliance with all other requirements, e.g. ITAR, EaPW, ISO, etc
  • Contractual RequirementsComply with all applicable contractual requirements

Requirements
  • Extensive experience within a Maintenance & Support environment, including significant direct experience of supporting or maintaining fleets of aircraft
  • It is essential to have operational experience in managing; Airworthiness System(s) of Record, Aircraft Technical Log, Mission Planning & Debriefing Systems and Electronic Mapping solutions with the following prior learns:
    • Oracle Database Administrator 11g/ 19c /23ai
    • Oracle Database SQL
    • Windows Server 2022 Management
    • Microsoft Endpoint Configuration andAdministration
    • Microsoft Hyper-V Management
    • Network Management
    • NetApp/ Fujitsu ETERNUS Management
    • Fujitsu Hardware Management
  • It is desirable to have 5 years’ experience in managing Electronic Systems in direct support of M, integrity and configuration role with exposure to a customer environment
  • It is essential to have proven experience in managing relations across multiple organisations
  • Human Factors- Standard Course Specification
  • E&PW Awareness- Standard Course Specification
  • ITAR Awareness- Standard Course Specification
  • IT Literate

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