Desktop Support TechnicianProvide first level support through call center or onsite, for all IT services. Escalate incidents to the next level when required support from level 2 or
: Configure application settings, workflows, and user permissions to optimize functionality and ... ensure alignment with organizational processes.• User Training: Develop training materials...
Key Responsibilities:• User Support: Respond to incoming service requests ... chat, providing timely and effective support to end users.• Troubleshooting: Diagnose and ...
improvements.Technical Expertise:Develop and support technical components of Oracle EBS ... , and propose solutions.Drive end-to-end lifecycle of Oracle HCM implementations ...
handle all technical on field support including installing and configuring point ... phone or in person. Technical Support Representatives will provide technical and ...
practices and industry standards.Conduct end-to-end system testing, including test ... technical guidance and support to business users during the user acceptance testing...
Job Purpose:Support the company Projects and Business ... areas that company can support the various End Users through the provision ... and various other departments.Support