The Specialist Employee Relations is responsible for managing and resolving complex employee relations issues. This role involves providing advice and guidance on employment laws, regulations, and Group policies. They work closely with HR teams, managers, and employees to ensure fair and consistent treatment across the organization.
Develops and implements Employee Relations strategies and initiatives aligned with the overall business strategy to enhance employee engagement and retention.
Ensures smooth workflow of day-to-day operations.
Meets key stakeholders to discuss people’s challenges.
Provides guidance and support to managers on employee relations matters, including disciplinary actions and performance management.
Provides guidance on people practices such as restructuring and succession planning.
Influences and builds relationships with people around the business.
Bridges management and employee relations by addressing demands, grievances, or other issues.
Investigates and resolves employee complaints, issues, and conflicts in a timely and confidential manner.
Conducts investigations into alleged violations of company policies, including discrimination and harassment complaints.
Analyzes the monthly payroll attendance report and prepares warnings as per the sanction matrix.
Coaches and provides feedback to key stakeholders to help improve business efficiency.
Supports the Departments to identify KPI’s.
Oversees and manages a performance appraisal system that drives high performance.
Maintains pay plan and benefits program.
Reports to management and provides decision support through HR metrics.
Ensures legal compliance throughout Human Resource Management.
Participates in the development and delivery of training programs related to employee relations topics.
Monitors and tracks performance of the direct reports and recommends corrective actions as and when required.
Maintains accurate and up-to-date employee relations records and documentation.
Keeps abreast of current employee relations legislation.
Ensures compliance with all relevant organizational Health, Safety and Environment (HSE) and Quality Management (QM) policies, procedures, and controls across the Department to guarantee self and team safety, legislative compliance, delivery of high-quality service standards and a responsible environmental attitude.
Performs other duties as assigned
Strong Knowledge of Human Resources practices.
Strong knowledge of employment laws and regulations.
Proficiency in HRIS and MS Office applications.
Employee Benefits.
Employee Personal File.
Excellent communication, interpersonal, and conflict resolution skills.
Ability to maintain confidentiality and handle sensitive information with discretion.
5 + years of total experience in Human Resources Field
5 years of experience working in a similar role, preferbaly in the same setting.
3 years in GCC, is prefered.