Bayt.com
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Full Time Employee
500 Employees or more · Retail & Wholesale

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Job Description

Key Responsibilities:

  • Develop and execute omnichannel strategies to enhance customer engagement and satisfaction.
  • Oversee e-commerce operations, ensuring a seamless integration with physical store experiences.
  • Collaborate with marketing, IT, and operations teams to optimize customer journeys across all touchpoints.
  • Manage CRM systems, ensuring customer data is leveraged to deliver personalized experiences.
  • Monitor, analyze, and report on KPIs such as customer retention, conversion rates, and sales performance across channels.
  • Lead initiatives to integrate digital and physical inventory, ensuring availability and fulfillment efficiency.
  • Stay updated on industry trends and implement innovative solutions to improve the omnichannel experience.


Skills

  • Bachelor’s degree in marketing, Business Administration, or a related field.
  • Experience in the sports, apparel, or fashion retail sector is required.
  • A minimum of 5 years of experience in e-commerce, digital marketing, or omnichannel management.
  • Strong proficiency in CRM systems, digital tools, and e-commerce platforms.
  • Demonstrated success in implementing and managing omnichannel strategies.
  • Excellent project management, analytical, and problem-solving skills.
  • Exceptional communication, leadership, and team management abilities.
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The Blue Group
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The Blue Group is a united business enterprise which consolidates the commitment to utmost quality, unparalleled customer service and continuous drive for innovation, which will significantly contribute to corporate growth and development through functional divisions. Under the Blue Group’s wing, business horizons will be expanded by introducing the following divisions: Sports, Food, Retail, Service and Fashion. Each division represents an industry where we can brandish our commitment to excellence, accrue significant revenues, while contributing to the growth of the particular industry in our own distinct way. The Blue Group includes a diverse number of divisions such as Sports, Retail, Service, and Fashion, and carries iconic concepts: 𝐒𝐩𝐨𝐫𝐭𝐬 𝐂𝐨𝐫𝐧𝐞𝐫, 𝐀𝐝𝐢𝐝𝐚𝐬, 𝐑𝐚𝐬𝐞𝐧 𝐒𝐩𝐨𝐫𝐭𝐬, 𝐆𝐄𝐎𝐗, 𝐒𝐩𝐨𝐫𝐭𝐬 𝐅𝐨𝐫 𝐋𝐞𝐬𝐬, 𝐋𝐚𝐮𝐫𝐚 𝐀𝐬𝐡𝐥𝐞𝐲, 𝐌𝐚𝐝𝐚𝐦𝐞 𝐂𝐨𝐜𝐨, 𝐁𝐥𝐮𝐞 𝐒𝐲𝐧𝐞𝐫𝐠𝐲 𝐒𝐨𝐥𝐮𝐭𝐢𝐨𝐧𝐬, 𝐂𝐚𝐧𝐢𝐬, 𝐈𝐧𝐭𝐞𝐥𝐥𝐢𝐠𝐞𝐧𝐭 𝐃𝐞𝐬𝐢𝐠𝐧, 𝐚𝐧𝐝 𝐃𝐞𝐬𝐢𝐠𝐧 𝐇𝐮𝐛

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