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Job Description


Company Description

Why work for Accor?


We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.


Placed in the heart of the metropolis, Ibis and Adagio Doha is a multi-branded hotel complex offering 306 rooms and serviced apartments. Ibis Doha offers an affordable yet stylish stay combined with a central location. Adagio Doha offers its guests a home away from home in a modern and design-led setting. Guests can choose between studios, 1 bedroom and 2 bedroom apartments that offer great views of Doha’s old town. The hotel is located 15 minutes from Hamad International Airport in close proximity to Msheireb Downtown as well as Souq Waqif.


Sample an array of international cuisine at Charlie’s Corner where we feature Italian, Asian, Arabic and Indian cuisine along with a delectable selection of burgers. Handcrafted artisanal pizzas are our signature offering. Relax and rejuvenate in our Infiniti pool and hi-tech gymnasium. 



Job Description

  • Develops high quality relationships with guests throughout their stay
  • Handles any guest complaints or contentious issues with providing a rapid solution         
  • Provide a courteous and professional service at all times  
  • Present and visible in all hotel area, and coordinate with all concern for any customer as required
  • Ensure that departing guests always have a positive last impression of the hotel services and its Heartist team

Qualifications

• Vocational diploma or degree in hospitality or F&B studies, at a hospitality studies management school or anyone with a significant experience in another customer service or reception position
• Previous experience as a Front Office Supervisor or Duty Manager
• Languages: fluent in the national language, Business English and a third language would be a plus



Additional Information

Our commitment to Diversity & Inclusion:


Opportunities to make your mark. We provide an environment of trust, respect, and integrity.  A home away from home.  Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor’s Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment.


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