Director of Sales - Waldorf Astoria Doha Lusail
Waldorf Astoria Doha Lusail location Doha, Qatar category Hotel Full-time HOT0BD00 Posted: Feb 9th 2025 JOB DESCRIPTION A Director of Sales oversees the hotel's sales and marketing strategies by recommending growth initiatives, tracking their progress, and ensuring the hotel maintains a competitive position within the local market.
As Director of Sales, you will collaborate closely with the Senior Management Team to meet business objectives and drive growth by expanding existing business through targeted promotional efforts and sales channels. You will be responsible for shaping and developing a high-performing sales team. Your primary responsibilities will include:
Overseeing the hotel’s sales plan, leading the team to ensure commercial performance aligns with business objectives, and focusing sales efforts across all market segments. Managing key accounts and market segments to contribute to the hotel’s top-line performance. Working with the Senior Management Team to identify areas that require additional focus and support, driving key initiatives. Leading and developing the sales team through mentoring and by example, assisting in the hiring process, and guiding their success and growth. Preparing hotel contracts in line with current business conditions and pricing strategies. Monitoring offers and opportunities for repeat business from groups, conferences, and seminars in close collaboration with the Conference & Events team. Directing and managing the forecasting process in partnership with the Revenue Department to ensure timely and accurate reporting. This includes overseeing reports such as the annual and monthly forecasts, Lead Management System, and booking reports. Actively participating in the preparation of the annual Sales and Market Plan, quarterly updates, and complex hotel budgets. You will execute the strategies outlined, quickly adapting to changes in the market, economy, or competitive landscape. This includes organizing and attending group meetings as necessary. Contributing to the development of company sales and marketing strategies by recommending, implementing, and monitoring local activities. Organizing detailed information on the hotel’s products and services and ensuring it reaches potential and existing guests through appropriate sales channels. Producing accurate, timely reports that meet both hotel and management company needs. Preparing and presenting monthly updates on the proactive sales team's contributions, focus, and activities to hotel owners and senior management. Collaborating with other hotel departments, especially Reservations and Banqueting, to ensure an exceptional guest experience and comprehensive sales programs. Participating in management meetings to support the development and implementation of sales and marketing initiatives.
A Director of Sales at Hilton brands is dedicated to representing our Guests and collaborating with other Team Members. To thrive in this role, you should embody the following attitudes, behaviors, skills, and values:
A positive attitude and strong communication skills A commitment to providing exceptional customer service Proven leadership abilities, demonstrating the capability to effectively manage and motivate a team to exceed expectations Strong analytical skills to interpret key business indicators and competitive trends, and develop effective strategies to address these challenges Excellent selling skills, with the ability and enthusiasm to coach Team Members on selling techniques (previous experience in a similar role is preferred) Exceptional organizational and planning abilities Impeccable grooming standards Flexibility to adapt to various work situations The ability to perform well under pressure and manage demanding travel schedules Demonstrated experience in a Sales role with a successful track record of closing sales
It would also be advantageous for you to demonstrate the following capabilities and distinctions:
In-depth knowledge of the local market A passion for sales and achieving target-based performance Experience working within a luxury brand in the hospitality industry
The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World’s Best Workplaces.
We support the mental and physical wellbeing of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our
Go Hilton Team Member Travel discount program. Hilton prioritizes understanding and integrating our Team Members’ unique perspectives and voices—along with those of our Guests, Owners, Suppliers, and Partners—to cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!
We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of his or her role, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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