Job Description
Our mission is to be the best organization so regardless of position we look for individuals to join our family who are passionate about providing genuine heartfelt care to our guests, colleagues, owners and communities.As Director of Finance and Business Support, you’ll direct hotel financial operations and ensure the security of hotel assets. Reporting on the financial state of hotel you'll also make recommendations to improve hotel profitability. You'll be the first point of contact for all hotel financial and accounting-related issues with owners, auditors (internal and external) and regulatory agencies. YOUR DAY TO DAYPeople•Manage everyday activities, plan and assign work ensuring you always have the right staffing numbers •Develop your team and improve their performance through coaching and feedback, and create performance and development goals - recognize good performance •Train your team to make sure they deliver with compliance, to our standards and have the tools they need to work efficiently •Recommend or initiate any HR elated actions where needed •Direct the team on how decision-making impacts profits •Drive a great working environment for teams to thrive – connect departments to create sense of one team Responsible Business•Implement and maintain acceptable accounting practices as required by company policy and procedures •Ensure financial control procedures and systems are ethical and legal •Participate in local recognized professional and industry organizations •Manage hotel contracts (example: vendor leases and/or service contracts) •Other ad-hoc duties – unexpected moments when we have to pull together to get a task done Financial•Use financial analysis, data trends and market information to anticipate needs, identify operating/financial issues, and recommend actions to maximise financial return •Create the annual operating budget for the property and provide analytical support during budget reviews to identify cost saving and productivity opportunities for department heads •Ensure all accounts are reconciled on a monthly basis and oversee the process of credit extension and collection of overdue accounts •Review rates and recommend rate strategy to the General Manager; participate in sales strategy meetings •Manage accounts payable to balance cash flow and reputation with suppliers •Analyse ROI for capital projects prior to committing funds and, upon completion, determine if anticipated results were achieved •Maximise cash flow performance of the hotel through controls on inventory (avoid excessive supply), credit and collection, disbursements, deposits and remittances Guest Experience•Help guests - you’ll be happy to help if someone needs assistance with a request or complaint •Ensure accounting practices, support the guest experience through payment options (e.g. credit card systems, room charges), inventory controls and financial dispute resolutionAccountabilitiesThis is the top accounting job in a large, luxury, or resort hotel. Typically supervises clerical accounting employees in a full range of functions such as Accounts Payable, Accounts Receivable, Credit/Collections, Purchasing, Audit, Payroll, and/or Accounting Operations. WHAT WE NEED FROM YOU•Bachelor’s degree / higher education qualification / equivalent in Accounting and Finance •4-8 years of experience in hotel accounting, or an equivalent background suitable for a Director of Finance role, with no less than one year of experience in that capacity or an equivalent combination of education and work-related experience - please rewrite•Knowledge of accounting management duties e.g. negotiating hotel space and tenant leases; processing payroll; performing asset management duties; providing business projections, displacement analysis, preparing government reports, filing tax returns etc •Professional accounting or finance designation or certification preferred. •Must speak local language(s). Other languages preferred. What you can expect from us: We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. So, join us and you’ll become part of our ever-growing global family.At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
