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Desktop Support Technician

Today 2025/01/05
Full Time Employee
10-49 Employees · Business Consultancy Services

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Job Description

Desktop Support Technician

  • Provide first level support through call center or onsite, for all IT services. Escalate incidents to the next level when required support from level 2 or SMEs.
  • Deployment and installations of end user computer equipment’s and peripherals based on the business demand.
  • Fulfil the end users IT requests for software installations, software configurations, hardware relocations and other business requirements.
  • Facilitate end user hardware and operating systems upgrades as and when necessary.
  • Participate in the end users computing projects for various IT initiatives.
  • Contributes to the development of software installation procedures and end user guides.

 

Skills

Min Qualification-

  • Bachelors Degree in Computer Science.
  • Minimum 5 years’ experience in relevant areas.
  • Good interpersonal skills and must have experience of working with a multinational workforce.
  • Must have taken relevant technical trainings/certifications in specific area.
  • Preferred experience in oil & gas sector.


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The MSI Group
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Management Solutions International (MSI), established in 1987, is one of the leading Human Resources and Management Consultancies, with over 30 years of Multi-industry experience. Headquartered in Virginia, USA, MSI currently has 6 Branches, working with prominent Government / Semi-Government, Multi-National Companies as well as SMEs. MSI, traditionally an Executive Recruitment Firm is a part of CFR Global Executive Search which is a growing alliance of independent Executive Search Companies having 59 Offices in 30 Countries. This gives MSI an edge with a Global database and allows them to effectively conduct Recruitment searches worldwide. Management Solutions International Overview In the latest acquisition, MSI acquired Petrolinx in 2013. Petrolinx is an Oil & Gas specialized entity with an ever increasing database of talent from various sectors, including Exploration & Drilling, Refining, Production, Petrochemical, Distribution. Petrolinx caters to the Government Clients as well and PMC and EPC Companies. Our strength lies in our Consultants’ industry specialisation who provide recruitment consultancy services to the clients in their respective sector. This focus allows our consultants to provide a better understanding of the supply of talent available for the specific role being recruited for. Also, because our consultants have prior industry knowledge they understand our clients’ businesses and can often offer unique perspectives that help clarify their needs and ensure better quality hiring decisions.

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