Job Description
A. Accountabilities:
• Handle daily IT Systems operational tasks related VMware, SAN Storage and Server Hardware which includes handling Service tickets/events/incidents, investigating and troubleshooting Server or Storage failures;
• Support Infrastructure projects team on VMware and Storage related projects which includes but is not limited to DR testing and VMware NSX Project;
• Support IS Systems team to document and handover daily operations to Managed service provider;
• Ensure service of responsibility are delivered within the agreed Service Level Agreement;
• Assist to implement security measures to resolve vulnerabilities, mitigate risks, and recommend security changes to system or system components as needed;
• Assist IS Infrastructure Systems Teams in maintaining the Server inventory and capacity planning;
• Work with stakeholders to resolve computer security incidents and vulnerability compliance;
• Ensure that all systems implementation, operations and maintenance activities are properly documented and updated as necessary;
• Monitor and troubleshoot the failure events generated in VMware, Server Hardware and Storage with vendor support;
• Assess adequate access and security controls are implemented based on the COMPANY Security standards and polices.
• Co-ordinate with service provides like EMC, HP, Cisco or any Vendor to replace any field replaceable hardware items.
• Support planned and unplanned outages, including the shutting down of a Servers or devices during or the outside Business Hours.
• Adhere to the NOC Change Management process to implement any changes in the Systems.
• Channelize/Escalate unresolved System issues to appropriate vendors and manage these in accordance with agreed SLA’s to minimize user/system downtime
B. Qualifications:
• Above 7 years operational experience in VMware, physical/virtual servers management and Dell EMC Storage;
• Subject Matter Expert on VMware and EMC Storage, responsible for designing, configuring, managing, supporting and documenting standard operating procedures and processes;
• Support Disaster recovery process for infrastructure components and conduct DR testing to check the system reliability;
• Investigate, isolate, and resolve complex infrastructure and system errors autonomously or with the support of vendors with minimal down time;
• Good understanding of VMware NSX and Network Fundamentals
• Qatar Based with Transferable Residency(NOC)
• 1/- Years Contract Renewable.
• Must be available on call in case of operational emergencies outside of the normal working hours
A. Accountabilities:
• Handle daily IT Systems operational tasks related VMware, SAN Storage and Server Hardware which includes handling Service tickets/events/incidents, investigating and troubleshooting Server or Storage failures;
• Support Infrastructure projects team on VMware and Storage related projects which includes but is not limited to DR testing and VMware NSX Project;
• Support IS Systems team to document and handover daily operations to Managed service provider;
• Ensure service of responsibility are delivered within the agreed Service Level Agreement;
• Assist to implement security measures to resolve vulnerabilities, mitigate risks, and recommend security changes to system or system components as needed;
• Assist IS Infrastructure Systems Teams in maintaining the Server inventory and capacity planning;
• Work with stakeholders to resolve computer security incidents and vulnerability compliance;
• Ensure that all systems implementation, operations and maintenance activities are properly documented and updated as necessary;
• Monitor and troubleshoot the failure events generated in VMware, Server Hardware and Storage with vendor support;
• Assess adequate access and security controls are implemented based on the COMPANY Security standards and polices.
• Co-ordinate with service provides like EMC, HP, Cisco or any Vendor to replace any field replaceable hardware items.
• Support planned and unplanned outages, including the shutting down of a Servers or devices during or the outside Business Hours.
• Adhere to the NOC Change Management process to implement any changes in the Systems.
• Channelize/Escalate unresolved System issues to appropriate vendors and manage these in accordance with agreed SLA’s to minimize user/system downtime
B. Qualifications:
• Above 7 years operational experience in VMware, physical/virtual servers management and Dell EMC Storage;
• Subject Matter Expert on VMware and EMC Storage, responsible for designing, configuring, managing, supporting and documenting standard operating procedures and processes;
• Support Disaster recovery process for infrastructure components and conduct DR testing to check the system reliability;
• Investigate, isolate, and resolve complex infrastructure and system errors autonomously or with the support of vendors with minimal down time;
• Good understanding of VMware NSX and Network Fundamentals
• Qatar Based with Transferable Residency(NOC)
• 1/- Years Contract Renewable.
• Must be available on call in case of operational emergencies outside of the normal working hours.
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Job Details
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Job Location
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Qatar
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Company Industry
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Other Business Support Services
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Company Type
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Unspecified
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Employment Type
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Unspecified
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Monthly Salary Range
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Unspecified
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Number of Vacancies
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Unspecified
