Credit Supervisor
Job Description
We are currently seeking for passionate and dynamic Finance professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
As a Credit Supervisor you are responsible to assist the Credit Manager in running the Credit Department in a smooth and effective way and in compliance with all policies, whereby your role will include key responsibilities such as:
• Examine all credit demands originating through the hotel department for credit customers
• Supervise Accounts Receivable activities in terms of billings, payment postings and internal follow-ups
• Follow up collections of Accounts Receivable, taking all necessary actions to secure timely payment and emphasizing on overdue amounts
• Ensure that necessary information in regard to overdue account is supplied to the Credit Manager periodically
• Respond to guest, credit card queries and account disputes
• Review guest ledger high balances and make necessary follow ups with Front Office to secure additional credit information or obtain immediate settlement
• Organize global billings for conventions, seminars and groups in order to ensure that all services were charged according to the agreement
• Control the advance deposits account and ensure that credits are applied properly or refunded if not used
Skills
Education, Qualifications & Experiences You should have a degree in hotel management or accounting and at least one year previous experiences within a hotel environment. Excellent verbal and written English communication skills and computer literacy is a must, while knowledge of Opera, Micros, FBM and SUN System is an asset.
Knowledge & Competencies
The ideal candidate will be results oriented and a self motivator along with a positive attitude. You have the ability to think laterally and analytical, display a high level of integrity and have the ability to identify, impact and influence others. You are a strong team player, enthusiastic and flexible, while possessing following additional competencies:
Understanding Hotel Operations
Teamwork
Planning for Business
Supervising People
Understanding Differences
Supervising Operations
Effective Communication
Adaptability
Customer Focus
Driving for Results
Job Location Doha, Qatar City Centre Rotana is a 5 star hotel located in the heart of Doha, connected to City Center Mall and mere steps from the new Doha Exhibition and Conference Centre. The hotel is nestled in the key business and commercial district of West Bay and just 30 minutes’ drive from the new Hamad International Airport. The perfect choice for both business and leisure traveler. An elegant hotel with... 381 guest rooms, suites and apartments spread over 47 floors. Each contemporary room features floor to ceiling windows that have exceptional view of the sea and city skyline. The hotel features the iconic Club Rotana Lounge on the 24th floor, which is a hotel within a hotel delivering an outstanding and personalized hospitality experience. Guests are spoilt for choice with 7 distinctive dining venues that set the hotel apart as a destination in itself. For conferences, exhibitions, meetings, weddings and social events the hotel offers an extensive range of multi-functional meeting and event spaces. Bodylines Fitness & Wellness Club, offers a fully equipped gym, massage treatments, outdoor terrace and swimming pool. City Centre Rotana Doha is bringing Rotana’s distinctive brand of hospitality to Qatar. Manama, Bahrain Downtown Rotana
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