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Job Description

Job description

We are looking for a skilled Contract Management & Customer Service to join our team. The ideal candidate will oversee contract administration, customer service, and compliance processes to ensure seamless operations.


Key Responsibilities:

  • Perform affordability checks, loan/lease calculations, and verify customer documentation.
  • Ensure compliance with credit approvals, company policies, and procedures.
  • Manage contract activations, including LPO issuance, system updates, and documentation completeness.
  • Coordinate vehicle inspections, license renewals, and insurance processes.
  • Handle early settlements, contract closures, and refinancing/novation requests.
  • Deliver exceptional customer service, including restructuring contracts, managing insurance claims, and processing various client requests.
  • Maintain accurate records in both physical and digital formats.


Preferred Candidate

Years of Experience
Min: 3
Residence Location
Qatar
Degree
Bachelor's degree / higher diploma
Age
Max: 36

Nasser Bin Khaled and Sons logo
Nasser Bin Khaled and Sons

In the early 1950’s, Sheikh Nasser established Nasser Bin Khaled Al Thani Holding with a distinct vision: A commitment to establishing a world-class company, one in which entrepreneurial excellence was the norm, whose innovative and ethical business practices would benefit not only its individual customers, but the state of Qatar as a whole. Then he set about making this vision into a reality. Under Sheikh Nasser’s guidance, the company quickly became one of the most respected, in-demand operations in the country and the region. NBK Holding managed the selling and distribution of notable international brands in the Qatari market and, later on, enlarged its range of activities to entail significant investment, industrial and trade sectors, turning into a key player in the exponentially developing economy of the State of Qatar.

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