Job Description
Based in Doha, Qatar, Jaidah Group is a conglomerate that has been operating in a wide array of business sectors for over 100 years. Our focus on the future – and its limitless potential – has driven us to consistently evolve, making us market leaders in sectors as diverse as industrial supply, energy, automotive and heavy equipment.
Job Purpose
Contract Management Administrator is a vital member of our Credit Department, responsible for providing relevant support in managing post activation requirements of active contracts.
Job Description
- Provide timely assistance to retail and fleet customers with enquiries and concerns related to their IHF Agreement.
- Prepares and processes various requests which includes cheque recalls, payment refunds and collateral return (end-to-end process).
- Initiate and prepare early settlement calculations
- Draft liability letters and other correspondences that maybe requested by customer related to their active IHF Agreement.
- Coordinate with borrowers on their lumpsum cheque replacements and ensure that cheques are posted in system.
- Initiate and process novation requests.
- Initiate the process of vehicle mortgage release.
- Perform other tasks as maybe assigned by Credit & Risk Manager
Experience
- Minimum 2-3 years’ experience in a similar role preferably gained from a financial services or trading environment.
- Experience working with an ERP system is an advantage.
- Excellent communication, and interpersonal skills.
- High attention to detail and strong organizational skills.
Skills
- Analytical and problem-solving skills.
- Customer-centric approach with a focus on providing exceptional service.
- Ability to work under pressure in a fast-paced environment.
- Team player with strong collaboration skills.
- High level of integrity, ethics, and professionalism.
- Bilingual (Mandatory)
Education
Bachelor’s Degree in Finance, Business Administration, or a related field.
Competencies
Communication Skills
Culture & values
Education/Training
Experience
Job Knowledge
Skills and other abilities
Jaidah Group is an "equal opportunity employer." We will not discriminate in employment, recruitment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the grounds of race, creed, colour, nationality or gender.
