Job Description
Company DescriptionA luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.Enjoy an alcohol-free atmosphere with the little ones as you surf, dive, golf, bowl or cinema. Race across lagoon waters with a host of motorised water sports. Unwind in the Middle East’s only wellness centre in a resort setting, spread across lush botanical gardensJob DescriptionLead and supervise the Concierge team to ensure they offer the best service, knowledge and assistance to guests. Responsible for training and supervising Concierge steam. Ensures that all guest requests for information or assistance are fulfilled in an exceptionally courteous, efficient, and professional manner commensurate the hotel brand. Promotes hotel food and beverage facilities and recreational activities. Provides knowledgeable and comprehensive information about hotel and surrounding area, including restaurants, attractions, transportation, and recreational activities.Qualifications• Excellent communication skills in English – oral and written.
• Outstanding guest relations skills
• Minimum two years experience as a Concierge in a similar quality hotel
• Minimum one year supervisory experience
• Well groomed
• Able to work a flexible schedule, including weekends and holidays