Job Description
Job Summary Our Client is one of the top Electronic Systems firms in the Middle East and Africa. They provides excellent customer service with a focus on the client's individual requirements. Job Description:
Contacting clients to remind them of due payment deadlines and following up on collections.
Sending written or electronic notifications to clients regarding overdue invoices.
Preparing periodic reports outlining the collection status and submitting them to management.
Tracking overdue accounts and proposing corrective actions.
Coordinating with related departments (such as Finance and Sales) to ensure accurate payment settlements.
Handling customer complaints related to payments and dues in a professional manner.
Negotiating with clients to establish new payment schedules when necessary.
Ensuring adherence to all policies and procedures related to collections.
Contributing to the improvement and development of collection policies to ensure smooth workflows.
Periodically updating customer information to maintain data accuracy and improve follow-up efficiency.
Designing monthly and weekly collection plans including regular customer visits and monitoring performance progress.
Ensuring all financial operations related to collections are accurately and systematically recorded.
Job Requirements:
Education:
Bachelor's degree in Business Administration, Accounting, Law or a related field
Experience:
1-3 years of experience in collections or accounting.
Competences and Skills:
Strong verbal and written communication skills.
Ability to work under pressure and handle difficult situations.
Strong organizational skills and accuracy in data management.
Familiarity with accounting software and CRM software.
