Boecker® Collection Officer is held accountable for the below job responsibilities:
* Issue invoices based on contract payment details and country invoicing policies.
* Follow up with clients on their payments based on agreement.
* Handle accounting entries (receipt vouchers) for all payments received on daily basis.
* Reconciliate physical funds versus system entries and deliver them to the Accountant.
* Take appropriate action to secure payments and resolve discrepancies.
* Prepare clients’ statements of account.
* Receive feedback from Collection Clerks and act accordingly with internal stakeholders.
* Report discrepancies and doubtful clients to Collection Unit Manager.
* Maintain Collection Clerks’ schedule using “Collector Daily Job Order” form.
* Prepare return invoices for cancelled accounts and return sales orders for Sales staff accounts.
* Achieve KPIs and monthly collection target.
* Control Sales Offers on Boecker® System to ensure their accuracy.
* Maintain files and documentation systematically and accurately, in accordance with the filing policies and procedures.
* Monitor client’s aging balances and maintain brackets within reasonable limits.
* Respond to clients’ requests (issuing statements, copy of invoices, …) promptly.
* Maintain data entries and data integrity on Boecker® systems.