Club Rotana Waitress

Club Rotana Waitress

Job Description

We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward.
As a Club Rotana Waitress, you are responsible to provide professional service to our Guests, ensuring their stay will become a memorable dining experience.
• Perform all necessary tasks to service Guests within the Club Rotana lounge according to the standard of performance manual of the Hotel
• Great and seat customers and serve them in a professional, discreet and personalized way
• Acquire in depth knowledge of the Food & Beverage menu in order to assist and provide advice to Guests
• Consistently monitor quality of Food & Beverage being served
• Practice good customer relations and attend to customer complaints / queries satisfactorily
• Maintain a high level of hygiene and cleanliness standards in the Club Rotana and upkeep of all service equipment
• Responsible for all service preparations before, during & after the service (mis-en-place & mis-en-scene)
• Ensure minimum wastage, breakage and spoilage
• Actively use up selling techniques to exceed Guest expectations and increase revenue
• Operate in a safe and environmentally friendly way to protect guests’ and employees’ health and safety, as well as protect and conserve the environment
• Comply with the hotel environmental, health and safety policies and procedures

Skills

You have excellent written and verbal English communication skills and knowledge in an additional language, along with strong interpersonal and problem solving abilities are essentials. Computer literate and previous experiences with Opera are an advantage.

Knowledge & Competencies

The ideal candidate will be customer driven and an extremely proactive and ‘switched on’ personality with an outgoing, charismatic and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies:
Understanding the Job
Taking Responsibility
Recognizing Differences
Customer Focus
Adaptability
Teamwork
Job Location Tanzania Residence Location Tanzania A striking contemporary property with elegant design and outstanding facilities in a prime location in the Central Business District and on the Indian Ocean coast, Johari Rotana promises guests an unforgettable luxury experience during their visit to Dar es Salaam. Part of the landmark MNF Square development, home to major retail brands and high-profile companies and close to the port an... d Zanzibar Ferry, financial district, commercial areas, beaches and other major attractions, it is a convenient and aspirational accommodation option for business and leisure travellers, as well as families visiting this vibrant city. Julius Nyerere International Airport is just 30 minutes from the property and the Central Railway is minutes away. Designed to meet the needs of discerning modern travellers, this five-star hotel features 193 luxurious rooms and suites and 60 serviced apartments with stylish furnishings, smart in-room technology and entertainment, and plenty of space to relax or work during your stay. Whether you are taking a quick trip to Dar es Salaam or planning a longer stay in the city, Johari Rotana offers several room types to suit your requirements. For a dining experience with a difference, choose from four outstanding venues, from Noble House, serving authentic and irresistible Chinese delicacies and Zafarani all-day dining restaurant, showcasing a vast buffet of Mediterranean, Indian Arabic and Swahili cuisine, to the Kibo Lobby Lounge for coffee and cocktails and the lively Hamilton’s Gastropub where you can socialise, relax and be tempted by classic British and American dishes. Fujairah, UAE Fujairah Rotana Resort & Spa Department: Front Office Employment Type: Mid-Career We are currently seeking for passionate and dynamic guest focused Front Office professionals... Experience: 2 - 4 Years of Experience Abu Dhabi, UAE Saadiyat Rotana Resort & Villas Department: Front Office Employment Type: Entry level We are currently seeking for passionate and dynamic guest focused Front Office professionals... Doha, Qatar Sedra Arjaan by Rotana Department: Front Office Employment Type: Entry level We are currently seeking for passionate and dynamic guest focused Front Office professionals... Dammam, Saudi Arabia Dana Rayhaan by Rotana Department: Front Office Employment Type: Mid-Career We are currently seeking for passionate and dynamic guest focused Front Office professionals... Fujairah, UAE Fujairah Rotana Resort & Spa Department: Front Office Employment Type: Mid-Career We are currently seeking for passionate and dynamic guest focused Front Office professionals... Experience: 2 - 4 Years of Experience Abu Dhabi, UAE Saadiyat Rotana Resort & Villas Department: Front Office Employment Type: Entry level We are currently seeking for passionate and dynamic guest focused Front Office professionals... Doha, Qatar Sedra Arjaan by Rotana Department: Front Office Employment Type: Entry level We are currently seeking for passionate and dynamic guest focused Front Office professionals... Dammam, Saudi Arabia Dana Rayhaan by Rotana Department: Front Office Employment Type: Mid-Career We are currently seeking for passionate and dynamic guest focused Front Office professionals... Fujairah, UAE Fujairah Rotana Resort & Spa Department: Front Office Employment Type: Mid-Career We are currently seeking for passionate and dynamic guest focused Front Office professionals...