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Full Time Employee
500 Employees or more · Automotive Dealership & Distributor

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Job Description

A.   Greet customers and help interpret their needs. Where necessary seek technical advice from relevant personnel.B.   Ensure customers receive price estimates on all repairsC.   Respond promptly to telephone queries from customers.D.  Liaise with customers of completion deadlines are unlikely to be met.E.   Liaise with Cashier to ensure due payment received prior to release of vehicle.F.   Ensure Reception area is maintained clean and tidy at all times.G.  Ensure all relevant information is clearly & correctly recorded on the Job Card.H.  Ensure that instructions on Job cards are clear and concise such that they cannot be misinterpreted.I.    Interpret any pertinent warranties and ensure customers are aware of their rights.J.   Ensure customers’ vehicles are neatly parked in the designated areas.K.   Liaise with Bodyshop Manager to plan future appointments and ensure optimum shop loading.L.   Together with Bodyshop Manager, manage customer appointment system.M.  Assist the parts department, wherever possible, to promote parts sales for repairs and with reducing dead stock levels. Perform other duties as assigned by immediate manager

Skills

Responsible for liaising with customers to ensure their requirements are met at a fair price in a timely manner and that they are advised of recommended additional work.Responsible for promoting a professional and efficient Bodyshop image.Responsible for accurately estimating all body repairs in line with Manufactures times
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Saleh Al Hamad Al Mana Co. logo
Saleh Al Hamad Al Mana Co.
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Established in the late 1950’s, Saleh Al Hamad Al Mana is a family owned Group of companies now ranked amongst one of the largest and most successful business groups in Qatar. Having started in business as in importer and trader, the late founder Saleh Al Hamad Al Mana was an early visionary who could see the potential of the Qatari and Middle Eastern markets. Through his gained business successes, founder, Saleh Al Hamad Al Mana diversified his business portfolio to include Investment, Construction, Automotive, Real Estate development and Engineering. Our asset business base has expanded through regional markets and is now also penetrating international markets. Today, we are renowned for our strong and impressive portfolio of brands and businesses throughout the GCC countries. We hold a rich portfolio of famous retail and luxury brands, as well as other business ventures in sectors such as Media, Hotels, FMCG, Food and Beverage and Insurance. We are one of the leading automotive dealers in the region and the sole agent for Nissan, Renault and Infiniti in Qatar. We continue to grow, relying on best practice, customer satisfaction and our people.

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