Barista

Job Summary

• The Barista is responsible to prepare and serve a variety of coffee-based beverages to customers, ensuring quality and consistency in every cup. They are responsible for operating espresso machines, brewing coffee, steaming milk, and creating latte art, as well as taking customer orders, processing payments, and maintaining cleanliness in the coffee shop or cafe. Additionally, Baristas may provide recommendations to customers, answer questions about coffee blends and brewing methods, and contribute to creating a welcoming and enjoyable atmosphere for guests. Their role is essential in providing excellent customer service and delivering a memorable coffee experience to patrons.

Job Responsibilities 1

• Operate espresso machines and other coffee brewing equipment to prepare a variety of coffee beverages, including espresso, cappuccino, latte, and macchiato.
• Grind coffee beans and measure out the appropriate amount for each beverage, ensuring freshness and consistency in flavor.
• Steam and froth milk to the desired texture and temperature for each drink, incorporating foam art as requested.
• Take customer orders accurately and efficiently, providing recommendations and answering questions about menu items.
• Process payments using cash registers or POS systems, handling cash and card transactions with accuracy and professionalism.
• Maintain cleanliness and sanitation standards in the coffee preparation area, including equipment, countertops, and utensils.
• Restock coffee beans, milk, syrups, and other supplies as needed, ensuring that ingredients are readily available for service.
• Engage with customers in a friendly and welcoming manner, providing exceptional customer service and creating a positive experience.
• Collaborate with other team members to ensure smooth operations during busy periods, assisting with tasks such as cleaning, stocking, and organizing.
• Stay informed about coffee trends, brewing techniques, and specialty drinks, continuously improving skills and knowledge to enhance the coffee experience for customers.