https://bayt.page.link/iu5uP3bkLiXYKBjm7
Full Time Employee · Min 5 Years of Experience
500 Employees or more · Automotive Dealership & Distributor - Automotive Repair, Spare Parts, & Support Services

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Job Description

Objective:

Seeking an experienced professional to design and deliver technical training programs for the after-sales team. This role emphasizes skill development, knowledge transfer, and compliance with brand and organizational standards.


Key Responsibilities


Training Facilitation

  • Deliver technical training sessions aligned with brand guidelines and company policies.
  • Coordinate training schedules with workshop management to balance training needs with operational efficiency.
  • Ensure training programs reflect the latest updates provided by brand, maintaining alignment with brand standards.
  • Monitor and report on employee attendance and completion of required courses.


Preparation and Organization

  • Arrange all necessary materials, facilities, and equipment for scheduled training sessions.
  • Prepare training handouts, tools, and other resources to ensure smooth delivery of programs.
  • Collaborate with relevant stakeholders to plan training well in advance.


Quality Assurance and Evaluation

  • Assess trainee performance and understanding through practical evaluations, tests, and questionnaires.
  • Provide feedback to management regarding training outcomes and trainee progress.
  • Support employees in completing certifications, including scheduling external exams.


Workshop and Service Support

  • Assist workshop and service teams in achieving performance goals by providing technical guidance and recommendations.
  • Coach service advisors on developing technical and non-technical skills.
  • Diagnose complex vehicle issues when required and support service operations during non-training periods.
  • Recommend training initiatives based on workshop feedback and evolving needs.


Additional Duties

  • Participate in ad hoc assignments as requested by management.
  • Provide temporary support for workshop management during absences.
  • Collaborate with colleagues to troubleshoot challenges and improve team outcomes.


Preferred Candidate

Years of Experience
Min: 5
Residence Location
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