Assistant Relationship Manager

Relationship Management

• Coordinate the day-to-day business development activities and processes for portfolio of Wholesale Banking as well as the acquisition of new customers in order to facilitate the achievement of Corporate banking growth objectives
• Follow proper due-diligence process and structure to protect the Bank’s interests and work efficiently to book the new relationships
• Maximize product penetration and cross selling by undertaking joint customer visits with relevant CBQ specialists in order to support overall selling activities
• Provide continuous studies about structured finance and investment banking opportunities
• Participate in the identification and establishment of new relationships, consistent with the Bank’s strategic and commercial objectives
• Prepare regular meetings with portfolio clients to introduce CBQ products and services in order to maximize portfolio revenues and ensure that customers are satisfied with services received
• Assist in the maintenance of ongoing dialogue with customers to ensure that they are aware of all CBQ products/services relevant to their situation and credit analysis
• Collect credit request and documents from the customers and conduct necessary analysis to check plausibility against preliminary rejection criteria, and submit necessary documents to Credit Analysis in order to facilitate the credit analysis and approval process
• Ensure payment collections by reminding customers at or near their due date while actively pursuing renewals

Customer Analysis

• Gather information on existing and potential customers; analyse their credit worthiness, credit data compilation and financial information interpretation in order to ensure a continuous workflow with all required information available.
• Profile existing and potential clients in order to identify overall banking needs and thus introduce clients to appropriate new products and services.
• Develop account plans in a consistent and timely manner in order to swiftly follow-up on identified business opportunities and regularly update team leader about portfolio’s accounts development.
• Manage client portfolios according to needs to maximise product sales, footprint, AUM and optimise returns.
• Monitor, review and manage lending portfolio performance, risk, and support collection activities.

Other Accountabilities

Policies, Systems, Processes & Procedures

• Recommend improvements to departmental procedure and direct the implementation of instructions and controls covering a specific area of activity so that all relevant procedural/legislative requirements are fulfilled while delivering a quality, cost-effective service.

Quality, Health, Safety, & Environment

• Ensure compliance to all relevant quality, health, safety and environmental management procedures and controls within a defined area of activity to guarantee employee safety, compliance, delivery of high quality products/service and a responsible environmental attitude.

MIS and Reports

• Prepare departmental MIS statements and reports timely and accurately to meet CBQ and department requirements, policies and standards.

Related Assignments

• Perform other related duties or assignments as directed.                   
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