Job Description
Hyatt is a global hospitality brand with one driving purpose: to care for people so they can be their best. Through listening, noticing others, and extending meaningful gestures, we consistently deliver distinct experiences demonstrating how little understanding goes a long way.
At Andaz, which translates from Hindi as "personal style", we empower each colleague to be their authentic self and create memorable, personable experiences for our guests. Andaz Doha is a five-star luxury lifestyle property in the heart of Doha, expressed through local experiences, art and design, and picture-perfect drinking and dining, in a playful environment. Andaz Doha is about creating a vibrant luxury lifestyle hotel experience woven into the fabric of the local culture, fueling our guests’ creativity and inspiring them to express their unique style and passions.
Assistant Manager - Guest Experience role
- Ensures that all company minimum brand standards have been implemented, and that optional brand standards have been implemented where appropriate.
- Assists in making sure that all Andaz Signature Guest Experiences have been implemented.
- Responds to the results of the Consumer Audit and ensures that the relevant changes are implemented.
- Works closely with other management personnel in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
- Ideally with a university degree or diploma in Hospitality or Tourism Management.
- Previous experience in this role.
- Previous experience in hotel front office management within the luxury segment is essential.
- Excellent leadership, communication, interpersonal, and guest service skills are required.
Benefits of the Assistant Manager - Guest Experience role include
- 12 complimentary nights a year across Hyatt Hotels worldwide
- Discounted hotel stays across Hyatt for you and your family and friends from the day you start!
- Business attire laundered complimentary
- Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide
