Job Description
Job Requisition ID: 166121
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day. Overview of the role:
Work with store teams to ensure product layout inspires the customer journey and influences sales. Ensure store product displays are in touch with current trends, whilst being in line with M&S principles and making the most of the environment to promote the best commercial gain. What you will do: -
Description of Accountability: DELIVER THE EXECUTION AND MAINTENANCE OF VISUAL STANDARDS ACROSS THE CUSTOMER JOURNEY
Works with Commercial Team on delivering excellent standards across all areas of Visual Merchandising
Manages the delivery of excellent styling standards across the store by ensuring all visual basic principles and styling principles are achieved.
Works with the Commercial Team to ensure the store is ready to open and corporate standards are managed across the day.
Understands and utilises the visual equipment catalogue and International Visual Manual
LEAD THE SALES PLAN THROUGH THE EXECUTION OF THE M&S BRAND AND IDENTIFYING OPPORTUNITIES AND RISKS
Regularly reviews and analyses sales figures to identify opportunities to develop and drive sales performance across the store.
Demonstrates an ability to maximise the sales opportunity through an understanding the key elements of the customer journey e.g., focal points and sightlines.
Ensures the delivery of the visual proposition that supports the activity calendar including deals and offers and seasonal launches.
Works with the store management team in identifying opportunities to drive sales through all aspects of Visual Merchandising (VM) e.g., space management, sequential links, product handling, styling, and marketing.
Delivers the M&S visual principles consistently to maximize footfall by gaining customer loyalty to the brand.
Has a strong awareness of key competitor trends and activity and is able to complete a comprehensive comparative shop
Is confident and knowledgeable regarding the seasonal trends for M&S and how they should be interpreted on the sales floor. Ensures all teams are engaged on the principles through workshops and team briefings to enable staff to pick key outfits and sell to customers.
FINANCE
Helps Head of Visual Merchandising to cost save on budgets below target.
Challenge store orders on the cost of props and windows
Helps regular review of suppliers and cost pricing.
Establish ways of working with suppliers for timely and cost-effective, consistent delivery of materials, and tickets through SLAs.
Ensure SOPs are in place to deal with visual merchandising material utilized and scrapped at stores.
LEAD A COMMITTED TEAM WHO FEEL FULLY ENGAGED, SUPPORTED AND RECOGNISED FOR THEIR CONTRIBUTION
Communicates effectively and engages team through different communication vehicles e.g., team briefs, management meetings, and conference calls.
Takes time to ensure your team understands their accountabilities and how they contribute to the store’s performance.
Provide regular feedback to your direct reports and recognize individuals who perform well in their roles.
Build a strong working relationship with the Employee Involvement Group across the store
DRIVE INDIVIDUAL PERFORMANCE
Agrees stretching targets for their team and takes appropriate action to deal with poor performance in a timely manner.
Identifies and develops talent through effective store and regional succession planning.
Sets clear direction and coaches existing visual teams and new starters to achieve the required visual standards.
Supports the Head of VM in coaching the existing commercial teams and new starters to achieve the required visual merchandising standards.
Implements company HR policies fairly and consistently across the store to drive improvements e.g., conducting investigations, appeals, grievances.
Takes ownership for own development.
Identify training needs in store and supports the visual L&D plan.
Required Skills to be successful:
Strong understanding of fashion and trends and how to reflect those into visual merchandising elements.
Planning and coordination
Strong communication and visual presentation skills
Can work with and interpret store drawings, layouts, proportionality, and space.
Ability to inspire and drive standards in the VM team.
Able to communicate clearly and compassionately with the team and other areas of the business.
Project Management Skills
What equips you for the role:
Bachelor’s degree with 8+ years Visual Management Experience in fashion retail or in a department store environment
Relevant qualification in Visual Merchandising, Fine Arts, Architecture, or similar discipline.
Must have the ability to create an environment where Al Futtaim behaviours are exhibited at all levels.
Customer Focus
Individual Accountability
Continuous Improvement
Personal Leadership
Teamwork
We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish. Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence. As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.
