Job Description
Apt Resources is seeking a dynamic and experienced Arabic-speaking female Director of Banquets for our client, a renowned 5-star hotel chain in Qatar. This position is responsible for overseeing and optimizing banquet operations, ensuring exceptional guest satisfaction, fostering staff development, and maintaining operational excellence. We are looking for a strong leader with a passion for delivering top-tier service and driving continuous improvement.
Responsibilities:
- Lead, manage, and supervise the banquet department, ensuring high standards of service and efficiency.
- Oversee the planning and execution of all banquet events, from small meetings to large conferences and social events.
- Ensure seamless communication and coordination between all departments (kitchen, service, housekeeping, etc.) for banquet operations.
- Train, mentor, and develop the banquet team to deliver outstanding customer service and foster a positive work environment.
- Monitor and control banquet costs and budgets, ensuring profitability while maintaining quality standards.
- Ensure all health and safety regulations are followed, including food safety and cleanliness standards.
- Handle guest complaints and feedback professionally, ensuring high levels of guest satisfaction.
- Collaborate with other departments to ensure smooth operations and the successful execution of events.
- Stay updated on industry trends and best practices to continuously enhance banquet offerings and services.
