Application Specialist – Cargo wise

Job Purpose:

Seeking a talented and experienced Techno-Functional Consultant with expertise in Cargowise Freight Forwarding to join our team. The ideal candidate should have a minimum of 3+ years of relevant experience and ideally CargoWise Specialist certification. We are looking for a passionate individual to leverage the CargoWise applications to drive business solutions. This role will work closely with the business stakeholders, vendors, partners, clients and the IT team to ensure works, changes, and enhancements are completed on time. This role will not strictly be limited to CargoWise applications.

Roles & Responsibilities:

This role will play a crucial role in the Business Applications team supporting our freight forwarding business to run smoothly.

The idea candidate should have the ability to,

• Gather/ Understand the business requirements and prepare the future design documents
• Identify/ provide solution in Cargowise for the business requirements
• Interact with the business in freight forwarding best practices
• Train the business users on Cargowise functionalities and its best practices approach.
• Manage and support the Cargowise application for multiple entities of the group organization
• Configure and setup cargowise process/ workflows/ functionalities for new/ existing locations
• Analyze the integration requirements and develop it with different third-party systems using eAdaptor mechanism.
• Customize cargowise reports/ developing new reports for business
• Attending helpdesk tickets on fixing Cargowise issues and implementing features
• Interact with internal and external stakeholders on resolving the issues/ requirements.
• Willing to travel to different office locations if required.
• Work after office hours when-ever the support required to resolve issues/ deploy features for the smooth business operations.