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Job Description

Duties and responsibilities related to the Andaz Host role:


  • Be a primary point of contact for guests, anticipating their needs and going above and beyond to create memorable experiences
  • Assist guests throughout their journey, from pre-arrival to post-departure
  • Provide information on facilities, programs, and services, including attending to VIP guests
  • Collaborate with other teams to maximize guest satisfaction
  • Coordinate special requests and tailor services to create unique experiences for guests

  • Ideally with a relevant degree or diploma in Hospitality or Tourism management
  • Minimum 2 years work experience in hotel operations
  • Good customer service, communications and interpersonal skills are a must
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