Account Manager – Managed Services

The Account Manage will play a pivotal role in expanding our client base, fostering relationships with existing clients and 

driving revenue growth in the areas of Network, Security, and Cybersecurity solutions.

Business Development:

• Identify and pursue new business opportunities within the target market.

• Develop and maintain a robust sales pipeline to achieve revenue targets.

• Collaborate with the technical team to understand and communicate the value proposition of our Network, Security, 

and Cybersecurity solutions.

Client Relationship Management:

• Cultivate and nurture relationships with existing clients to ensure satisfaction and identify upsell/cross-sell 

opportunities.

• Act as the primary point of contact for client inquiries, concerns, and escalations.

• Conduct regular account reviews to assess performance and identify areas for improvement.

Solution Selling:

• Utilize a consultative sales approach to understand client needs and recommend tailored Network, Security, and 

Cybersecurity solutions.

• Stay informed about industry trends, technological advancements, and competitive offerings to effectively position 

our solutions in the market.

Proposal Development:

• Collaborate with the technical and pre-sales teams to create compelling proposals and presentations.

• Ensure accurate and timely submission of proposals, addressing client requirements and concerns effectively.

Contract Negotiation:

• Negotiate terms and conditions, pricing, and contractual agreements to achieve mutually beneficial outcomes.

• Work closely with legal and finance teams to ensure compliance and risk mitigation.

KPI

• Sales Target

• Customer Retention Rate

• Business Development (New Logo Acquisition)

• Customer Satisfaction