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Job Description

About the job Account Manager

Core Responsibilities:


  • Develops and maintains relationships with new potential and existing clients.
  • Identifies and locates new clients through a variety of methods including networking.
  • Implements strategies for sales in an assigned account or industry.
  • Applies knowledge of the field and product features to match products to the needs of clients.
  • Provides accurate information, quotations, and solutions specifications to clients.
  • Negotiates prices, terms of sales, and/or service agreements.
  • Collaborates with procurement and accounts, technical and operational department to ensure that projects associated items are executed on time.
  • Prepares and reports results, status of accounts, and leads to HOD using the CRM tool.
  • Upselling and cross selling as per the company strategic solutions and services.
  • Maintains quality service by establishing and enforcing organization standards, analysing market condition, and competitive data.
  • Maintains professional and technical knowledge by having regular professional trainings.
  • Manage existing business partners and clients always satisfied.
  • Assist in preparing Technical & Commercial Proposal as required.
  • Manage multiple accounts; develop positive working relationships with all customers.
  • Understand clients industry, products, strategy and goals to determine how we can best support them.
  • Attend and generate leads from social events and connections in the market with action plan.
  • Have the sufficient technical capacity to have a good understanding of the company IT Solutions and services variety and translate the value position to non-technical audience.
  • Liaise with departments as required, to understand customer goals and key performance metrics to meet and exceed those goals.
  • Work closely with Finance on payments set up and invoicing.


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