Job Description
Some careers have more impact than others.
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.
HSBC is one of the largest banking and financial services organizations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of Vetting Control and Oversight Manager.
Principal responsibilities
- Based on Sample check results on Vendor ICR check; Local Check; etc Engage on Vendor to identify the root cause, risk, required for remediation
- Weekly sample check on 5% Internal Blacklist Check to timeline is met, any discrepancy, manager to coach the analyst.
- Monitor Entity SLA & Quality with Vendor on a weekly basis and Review on forthcoming volume. Arrange Capacity for Cross Support
- Manager to check the discrepancy with HR onboarding team if any provided target start day has passed but candidate did not join.
- Track the Do Not Hire cases on a monthly basis, identify if any candidate joined the bank without the Do Not Hire appeal. Report the Do Not Hire/Exit Recommendation MI to HR and confirm with HR whether the candidate is exited/ or declined by the bank
- Manual reconciliation for pervious Enhance Vetting Completed within 3 years cases. Report to HR to update the Employee Profile if Any discrepancy identified. Monthly manual reconciliation for Enhance Vetting completed cases and raise HR Direct case to update the Employee Profile
- Proactive identification and escalation of issues. Monitor Related actions regularly to completion
- Identify trends that is impacting the delivery of service and finding solutions to address them. All issues should be reviewed and ensure that remediate actions are carried within deadline.
