Job Description
Job Description:
We seek a Technical Operations Manager to ensure seamless communication and collaboration across its diverse departments, including Development, DevOps, SQA, Marketing, Sales, R&D, and HR. This role will involve understanding customized processes and tools, resolving inefficiencies, aligning teams, and optimizing workflows to drive organizational synergy.
Key Responsibilities:
- Strategic Coordination:
- Act as the central operational strategist for all group companies, ensuring alignment of goals and workflows.
- Collaboration with the department leads to bridge gaps between technical and non-technical teams.
Process Optimization:
- Audit existing workflows, tools, and processes to identify and resolve inefficiencies.
- Develop cross-departmental frameworks that support scalability and adaptability.
Communication Enhancement:
- Establish streamlined communication channels to improve information flow between teams and group companies.
- Organize regular cross-functional meetings to align teams on objectives and progress.
Conflict Resolution:
- Mediate conflicts between departments to maintain a productive work environment.
- Proactively address misalignments in inter-departmental or inter-company collaborations.
Operational Reporting:
- Generate comprehensive operational reports, highlighting performance metrics, bottlenecks, and strategic recommendations.
- Provide insights to leadership for data-driven decision-making.
Technology and Tools Management:
- Evaluate the effectiveness of existing tools and recommend upgrades or alternatives.
- Oversee the integration of new tools to enhance operational efficiency.
Team Enablement:
- Support department heads by providing guidance and resources to implement best practices.
- Conduct training sessions to align team members on optimized processes and tools.
